Contact Restaurant SMART POS Customer Service

Why should I report an Issue with Restaurant SMART POS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FoodZaps Technology Pte Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. FoodZaps is an integrated QR/Web Ordering, POS, eWaiter, eKitchen, TV Menu Board and Queue that allow your staffs and customers view and place order any time any where.

2. FoodZaps has a full suite of solutions that allow you to choose the right technology that fits into your business model and budget to achieve the ultimate business goals with greater customer experience.

3. FoodZaps is a one-stop solution used by waiters, to key in orders, or double confirm Self-Ordering from customers, on the spot real-time and on-premise, with your choice of Android operating devices, tablet, hand-held mobile and terminals.

4. There is no need for staff to memorise the menu, as the menu is displayed on the handheld device, a great opportunity for the staff to upsell, focus on hospitality and level up the customer experience.

5. FoodZaps also provide integrated customer loyalty program which require no physical card and easy to sign up.

6. FoodZaps POS help to save money, save manpower, better customer experience and increase sales!

7. The QR/Web Menu Ordering can be easily setup within 5 mins.

8. The orders will be sent immediately to the Kitchen Printer and Kitchen Display Unit.

9. Must have system for those who run restaurant, cafe, bar, coffee shop.

10. FoodZaps is also the Grand Winner of Singapore’s IT Federation, Best Innovative Infocomm Product - Digital Services (Gold) Award 2017.

1. I sent another message on June 10, 2019, as a response to the message I received, which said, I would be contacted in 24 hours.

2. I sent my first message to support on June 7, 2019.

3. With 1 Android Tablet, makes the job of my staff more professional and easier to perform!Using own mobile to scan QR, no need to download app, it is very easy to do self-ordering.

4. I paid for my plan on June 3, 2019 and my account, in their emails, is active.

5. I have no idea what is going on with this company, but I'm more than 12 days into my plan & I can't use it! If you can find another app, use that instead.The app crashes on launch since we updated.

6. The plan works exceptionally well for what we do for 1 week per year; and, for this reason, I signed up again this year.

7. Amazing that customer can scan to order too! Very helpful for F&B business and even helpful F&B Covid Proof.It really is All-In-One.

8. The support team has always been helpful & patient with me through my efforts.

9. The reality is that it isn't!!! Everywhere I go, my tablets, their website, my plan says expired.

10. Also the inventory is hopeless so I don't bother with that.Their QR-code self ordering function makes our business look way more modern and appealing.

11. Can you please provide a work around or solution.Been using the app for 5 years and it exceed my expectations.

1. Fix Restaurant SMART POS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Restaurant SMART POS: Restarting the app will resolve most errors.
2. Update the Restaurant SMART POS App. Here is how:
   1. On Android goto PlayStore » Search for "Restaurant SMART POS" » Open Restaurant SMART POS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Restaurant SMART POS » click "UPDATE".
3. Clear Restaurant SMART POS app cache: Clearing cached data will force your app to retrieve the latest data directly from Restaurant SMART POS servers.
   1. On Android, goto Settings » Apps » Select "Restaurant SMART POS" » click Storage » click "Clear Cache".
4. Check Restaurant SMART POS app permissions. If any of these permissions required to use your device's features are disenabled, Restaurant SMART POS might not work.
5. Uninstall and reinstall Restaurant SMART POS. If nothing else has worked, completely uninstall Restaurant SMART POS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Restaurant SMART POS not working

2. Fix Restaurant SMART POS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Restaurant SMART POS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Restaurant SMART POS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Restaurant SMART POS may not be able to connect to the Internet when running in the background.