Contact SimplyPayMe Customer Service

Why should I report an Issue with SimplyPayMe: Card Payments POS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SmartTrade App Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The only set back is they don't show what's being deducted from our calculation its roughly $7 to $13 per transaction which is not bad for USA customers using a European payment system.I agree with terms and condtionsI can't ever get in to the app.texted support they told me to reinstall the app, but after doing that nothing.

2. I think they are pretty bad at keeping up their USA site upThe SPM team has been amazing at teaching me how to use this system and assist me with any questions and have been kind,helpful and professional.

3. Poor service.I have been using this app for some time now but suddenly the app stopped taking payments and I couldn't login into my dashboard on my laptop.

4. They should work the kinks out before they sick there app on the public.As independent logistic contractor, time is of the essence and some invoice can't be rendered in full detail.

5. Everytime I try to login it gives me error or takes me to the European site when all I just want, is to stay on the USA site.

6. Money was taken from my account right away.They haven't been able to activate my account.

7. When I contact the support team, they are say that they are upgrading the system and will let me know when its completed.

8. Thank you SPM TeamSince the new update I use this app everyday for quick in and out customer payment.

9. I have signed up for week not and my account is still saying under review.

10. It's reads that you get one month free trial but that is not correct.

11. I would recommend them time and time again to anyone.

1. Fix SimplyPayMe Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SimplyPayMe: Restarting the app will resolve most errors.
2. Update the SimplyPayMe App. Here is how:
   1. On Android goto PlayStore » Search for "SimplyPayMe" » Open SimplyPayMe: Card Payments POS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SimplyPayMe » click "UPDATE".
3. Clear SimplyPayMe: Card Payments POS app cache: Clearing cached data will force your app to retrieve the latest data directly from SimplyPayMe servers.
   1. On Android, goto Settings » Apps » Select "SimplyPayMe: Card Payments POS" » click Storage » click "Clear Cache".
4. Check SimplyPayMe app permissions. If any of these permissions required to use your device's features are disenabled, SimplyPayMe might not work.
5. Uninstall and reinstall SimplyPayMe. If nothing else has worked, completely uninstall SimplyPayMe then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SimplyPayMe not working

2. Fix SimplyPayMe Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SimplyPayMe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SimplyPayMe not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SimplyPayMe may not be able to connect to the Internet when running in the background.