Published by Marslab Mobile !

Report an issue with Scanner APP.
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Why should I report an Issue with Scanner APP - PDF White Scan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Marslab Mobile ! to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Scanner APP - PDF White Scan image 1 contact Scanner APP - PDF White Scan image 2

Scanner APP Customer Insights

1. Much better than simply taking a photograph which gets lost in my photo album.This app is the best scanner ever since the emergence of all kinds of scanning apps.It takes advantage of surpassing technology in updating its app with many handy tools like bringing more than one document fir same item on one folder by using “add” option and collapsing multiple folders into one folder as well, and many more.This app works perfectly.

2. Also, note that your documents will be watermarked in the bottom corner unless you buy premium.Love it, honestly it was so easy to use, I didn't have to do any editing, apart from cropping the images, and the documents were clear although captured in bad lighting (probably thanks to my phone) but nevertheless, it's a headache free app.

3. Some of the other apps do it and it makes a world of difference for people like me who don't like to pass their files through any sort of cloud (email/online storage etc.). If you guys help me with this, I will give you 5 starsI usually don't write reviews on apps but I felt the need to here.

4. Picture scanning is effortless and easy! Way to go Programmers! Keep up the good work!A portable scanner that rivals a desktop.

5. I was in a rush to scan some important documents and I downloaded a few different scanner apps.

6. I also didn't expect my highlighted parts to come out in colour because usually it would look like a dark grey marking, but it did!Edit: Its been great so far, I love how intuitive it is and easy to use.

7. I recommend anyone who needs to scan documents or pictures for presentations for school or work.

8. It's much better than the other bigger scanner apps I've used like camscanner and Adobe.

9. Would highly recommend and I look forward to using this scanner in the future as well!This app is listed as having no ads, only in-app purchases.

10. A document and parse it directly as a PDF (great quality as well) and scan pictures clearly and without issues.

11. I don’t normally leave reviews but felt compelled because the level of functionality in the free version is excellent.

Steps to Troubleshoot & Fix Scanner APP Issues

1. Fix Scanner APP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Scanner APP: Restarting the app will resolve most errors.
  2. Update the Scanner APP App. Here is how:
    1. On Android goto PlayStore » Search for "Scanner APP" » Open Scanner APP - PDF White Scan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scanner APP » click "UPDATE".
  3. Clear Scanner APP - PDF White Scan app cache: Clearing cached data will force your app to retrieve the latest data directly from Scanner APP servers.
    1. On Android, goto Settings » Apps » Select "Scanner APP - PDF White Scan" » click Storage » click "Clear Cache".
  4. Check Scanner APP app permissions. If any of these permissions required to use your device's features are disenabled, Scanner APP might not work.
  5. Uninstall and reinstall Scanner APP. If nothing else has worked, completely uninstall Scanner APP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Scanner APP not working


2. Fix Scanner APP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Scanner APP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Scanner APP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Scanner APP may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want my my data & account cancelled. The email it’s under is Quadaim1sble55ed@redacted. The app does not work well for me . I downloaded it and only used it for around 20 minutes and was very upset over it. So I feel my account and data should be deleted and no more charges be applied.
    I also made my request under the GDPR & CCPA laws. The penalties for noncompliance is $7500 for CCPA & a 4% of annual turnover with GDPR.

    — by Amy Chisom 2 years ago

  • I tried out the app and do mot want it. I won’t use it. It’s no good to me. So I want it to stop further payments and the accessibility to my Apple ID pleass

    — by Amy Chisom 2 years ago