Published by Schneider Electric SE

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Why should I report an Issue with MyExchange Schneider Electric?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Schneider Electric SE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MyExchange Schneider Electric Customer Insights

1. doesn't work with my account, keeps failing when loadingUsefull toolsCannot finish its own update, which it insists on doing every time I try to use it.

2. Other apps work just fine on this phone.

3. Crashes when I try to login.

Steps to Troubleshoot & Fix MyExchange Schneider Electric Issues

1. Fix MyExchange Schneider Electric Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyExchange Schneider Electric: Restarting the app will resolve most errors.
  2. Update the MyExchange Schneider Electric App. Here is how:
    1. On Android goto PlayStore » Search for "MyExchange Schneider Electric" » Open MyExchange Schneider Electric » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyExchange Schneider Electric » click "UPDATE".
  3. Clear MyExchange Schneider Electric app cache: Clearing cached data will force your app to retrieve the latest data directly from MyExchange Schneider Electric servers.
    1. On Android, goto Settings » Apps » Select "MyExchange Schneider Electric" » click Storage » click "Clear Cache".
  4. Check MyExchange Schneider Electric app permissions. If any of these permissions required to use your device's features are disenabled, MyExchange Schneider Electric might not work.
  5. Uninstall and reinstall MyExchange Schneider Electric. If nothing else has worked, completely uninstall MyExchange Schneider Electric then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyExchange Schneider Electric not working


2. Fix MyExchange Schneider Electric Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyExchange Schneider Electric be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyExchange Schneider Electric not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyExchange Schneider Electric may not be able to connect to the Internet when running in the background.

Reported Issues