Contact mySchneider Customer Service

Why should I report an Issue with mySchneider?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Schneider Electric SE to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Go green with RoHS and REACH compliance declarations, environmental profiles and end-of-life directions. Green Premium.

2. Explore FAQs or submit your questions to Customer Care Centre.

3. View the catalog online, personalize your service and talk to our experts directly.

4. Select products and share quote with distributors or your sales reps.

5. The must have app for every customer.

6. Now, support and expertise is never more than a tap or swipe away.

7. Discover more apps & tailored services for your job. mySchneider is optimized for Android and iOS in more than 30 languages in over 100 countries. *Login with existing credentials or create an account.

1. Not sure who to thank for wasting my time.It's not working for my device.(XIAOMI MIA2) Android 9 Issue - when i try to open any product details it gets close.

2. Also on product pricing and availability, I am less concerned about the promised quantity, and more concerned about actual quantity in the warehouse(or lack thereof).

3. I downloaded this app because they claimed to have an owners manual in PDF format for my refrigerator (Norcold N841) After downloading and registering with my email, I did a search for said refrigerator owners manual.

4. In warranty period they kept on replacing batteries and now I have to pay.. Worst quality UPSAbsolutely false! Total BS.

5. I have screenshots as proof of false advertising.)Great but teh support is very bad if you want to communicate for more information , here n GreeceUseless for finding nearest distributor unless you live in the USA.

6. This App is more and more useful for me to develop my business.Just started using the app to keep track of quotes etc fantastic app and makes things much easier to have everything at the touch of a buttonIt sucks.

7. In other devices working good but very slow performanceGood idea but most functions aren't working.

8. We should get time to register complaints right? Product quality is worst.

9. There is no way to access SPA pricing for customers, which makes it impossible to get immediate pricing while in front of the customer.

10. Thanks again.APC ups I bought in 2015 but had to change battery every 6 months.

11. That doesn't mean that battery is lasting for 6 months.

1. Fix mySchneider Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart mySchneider: Restarting the app will resolve most errors.
2. Update the mySchneider App. Here is how:
   1. On Android goto PlayStore » Search for "mySchneider" » Open mySchneider » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for mySchneider » click "UPDATE".
3. Clear mySchneider app cache: Clearing cached data will force your app to retrieve the latest data directly from mySchneider servers.
   1. On Android, goto Settings » Apps » Select "mySchneider" » click Storage » click "Clear Cache".
4. Check mySchneider app permissions. If any of these permissions required to use your device's features are disenabled, mySchneider might not work.
5. Uninstall and reinstall mySchneider. If nothing else has worked, completely uninstall mySchneider then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing mySchneider not working

2. Fix mySchneider Server issues & Internet Connection

1. Check network connection: An unstable Internet will make mySchneider be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to mySchneider not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, mySchneider may not be able to connect to the Internet when running in the background.