Published by Platt Electric

Report an issue with Platt Electric.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Platt Electric?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Platt Electric to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Platt Electric Customer Insights

1. I love being a Platt costumer anytime I get to use this app!Products won't load its just a blank page.unable to log onDoesnt work.

2. Inexplicably the app will slow down and stop responding, I can't make my orders and can't access my saved lists.

3. Absolutely unacceptable usability issues.Very often gets stuck and when you do search the items don't come up.

4. Or even if you go straight to look through catalog nothing comes up just blankLove this app's interface.

5. Its all there, it just doesn't work.

6. Sometimes if I wait 2 minutes it'll finally show up.

7. User friendly.

Steps to Troubleshoot & Fix Platt Electric Issues

1. Fix Platt Electric Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Platt Electric: Restarting the app will resolve most errors.
  2. Update the Platt Electric App. Here is how:
    1. On Android goto PlayStore » Search for "Platt Electric" » Open Platt Electric » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Platt Electric » click "UPDATE".
  3. Clear Platt Electric app cache: Clearing cached data will force your app to retrieve the latest data directly from Platt Electric servers.
    1. On Android, goto Settings » Apps » Select "Platt Electric" » click Storage » click "Clear Cache".
  4. Check Platt Electric app permissions. If any of these permissions required to use your device's features are disenabled, Platt Electric might not work.
  5. Uninstall and reinstall Platt Electric. If nothing else has worked, completely uninstall Platt Electric then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Platt Electric not working


2. Fix Platt Electric Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Platt Electric be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Platt Electric not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Platt Electric may not be able to connect to the Internet when running in the background.

Reported Issues