Contact SherpaDesk Customer Support Customer Service

Why should I report an Issue with SherpaDesk Customer Support?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of bigWebApps Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Pixel 4Think twice yes it's free forever with trash features look into faveo self hosting more stuff is open Their feature really do suckThere is no log in with microsoft accountApp needs a lot of work.

2. you can transfer and do all that other good stuff but closing a ticket seems to be an issue it requires you to put a time in so I actually have to use the web-based link.

3. But the mobile app does not work.Needs an option to see saved filters.

4. the only problem with this app in the interface is that when you slide to close it tanning on the setup you can't close it without putting a time in which comes up required by administrator but neither of my supervisors have changed anything.

5. I have a Samsung Galaxy S9 and I've uninstalled and reinstalled at different times.The app doesn't work.

6. I wish I could submit a error code but I don't get that option.Cannot use the app, always gets an error, cannot load configuration.

7. GUI doesn't work correctly half the time.

8. I keep getting the Yeti has attacked me message because I don't have internet access.

9. Also sometimes lags or crashes when adding notes to a ticket.

10. I click on a ticket, then it asked me if I'm sure I want to close it.

11. I tried on wifi, mobile data, and turned on and off my vpn.

1. Fix SherpaDesk Customer Support Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SherpaDesk Customer Support: Restarting the app will resolve most errors.
2. Update the SherpaDesk Customer Support App. Here is how:
   1. On Android goto PlayStore » Search for "SherpaDesk Customer Support" » Open SherpaDesk Customer Support » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SherpaDesk Customer Support » click "UPDATE".
3. Clear SherpaDesk Customer Support app cache: Clearing cached data will force your app to retrieve the latest data directly from SherpaDesk Customer Support servers.
   1. On Android, goto Settings » Apps » Select "SherpaDesk Customer Support" » click Storage » click "Clear Cache".
4. Check SherpaDesk Customer Support app permissions. If any of these permissions required to use your device's features are disenabled, SherpaDesk Customer Support might not work.
5. Uninstall and reinstall SherpaDesk Customer Support. If nothing else has worked, completely uninstall SherpaDesk Customer Support then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SherpaDesk Customer Support not working

2. Fix SherpaDesk Customer Support Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SherpaDesk Customer Support be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SherpaDesk Customer Support not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SherpaDesk Customer Support may not be able to connect to the Internet when running in the background.