Published by SAP SE on Aug 1, 2024

Report an issue with SAP Fieldglass Time Entry.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SAP Fieldglass Time Entry?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SAP SE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SAP Fieldglass Time Entry image 1 contact SAP Fieldglass Time Entry image 2

About SAP Fieldglass Time Entry

1. With the SAP Fieldglass Time Entry mobile app for Android phones and tablets, workers can submit their timesheets anywhere and anytime.

2. Note: To use the SAP Fieldglass Time Entry mobile app, you must already be a registered worker in the SAP Fieldglass system and be able to log in using a username and password.

3. This app connects to the core SAP Fieldglass application and allows workers to manage their timesheets right from their Android device.

4. Single sign on (SSO) authentication is not yet supported.

SAP Fieldglass Time Entry Customer Insights

1. I prefer using the website, where there's a better overview of hours worked, daily hours worked make it easy to tell when you've hit overtime, and all functions are easily readable.

2. It makes me look bad when my manager rejects my time sheet because the app has decided to enter 32 hours of double time on its own.

3. but .. when I use it on the Android and click the 2 submit button or even after each day submit it takes absolutely ages, my internet is 5glte and fast with everything else... so why is the app excruciating slow? thxThe least intuitive, most obtuse app I've ever had disgrace my phone.

4. I have to put my hours in via computer because this trainwreck is unusable.When entering times the app often just inserts what ever numbers and times it wants.

5. If you plan on creating an app for an already horrendous timekeeping system, at least make it somewhat functional.on the website, if you fill in the data, it's fast and works well.

6. It's a constant problem that has resulted in numerous incorrect time sheets being submitted.

7. Entering time on the app and entering time on the website are two completely different processes.

8. Every time I change my password and then try and login it is not recognised.

9. Even after changing to the correct numbers and saving, when you go back into the entry for that day again it will often have the wrong data entered again.

10. Please enter user credentials." no matter what try.... The timesheet entry is slow and tedious.

11. Update, app complete unusable.Unable to log in my hours.

Steps to Troubleshoot & Fix SAP Fieldglass Time Entry Issues

1. Fix SAP Fieldglass Time Entry Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SAP Fieldglass Time Entry: Restarting the app will resolve most errors.
  2. Update the SAP Fieldglass Time Entry App. Here is how:
    1. On Android goto PlayStore » Search for "SAP Fieldglass Time Entry" » Open SAP Fieldglass Time Entry » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SAP Fieldglass Time Entry » click "UPDATE".
  3. Clear SAP Fieldglass Time Entry app cache: Clearing cached data will force your app to retrieve the latest data directly from SAP Fieldglass Time Entry servers.
    1. On Android, goto Settings » Apps » Select "SAP Fieldglass Time Entry" » click Storage » click "Clear Cache".
  4. Check SAP Fieldglass Time Entry app permissions. If any of these permissions required to use your device's features are disenabled, SAP Fieldglass Time Entry might not work.
  5. Uninstall and reinstall SAP Fieldglass Time Entry. If nothing else has worked, completely uninstall SAP Fieldglass Time Entry then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SAP Fieldglass Time Entry not working


2. Fix SAP Fieldglass Time Entry Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SAP Fieldglass Time Entry be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SAP Fieldglass Time Entry not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SAP Fieldglass Time Entry may not be able to connect to the Internet when running in the background.

Reported Issues