Contact SAP BusinessObjects Customer Service

Why should I report an Issue with SAP BusinessObjects Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SAP SE to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app connects to the SAP BusinessObjects Business Intelligence platform and enables your mobile workforce to stay up to date with real-time insight into customers, products, sales, and processes – all information critical to success.

2. Note: To use SAP BusinessObjects Mobile for Android with your business data, you must be a user of the SAP BusinessObjects Business Intelligence platform, with mobile services enabled by your IT department.

3. With the SAP BusinessObjects Mobile app for Android, you can make informed decisions based on targeted, personalized information anywhere and anytime.

4. You can try out the app first using sample data.

1. Please fix it.Need help in configuring the application Need team support for configuring the application Kindly do the needfulI am not able to View the Lumira dashboards in Android 11 ? Does this mobile app support for Android 11 ? Kindly ConfirmGetting a MOB06031 error when trying to connect.Doesn't work for Android mobileWorks Well with Lumira 2.0 on android and iphone.Can we open dashboards here? Not reports.

2. Graphs have stopped working altogather and loading time has increased significantlyHi App works well with Webi reports, but Lumira reports are just showing blank.

3. Please advise if there is something we should do? Using Lumira 2.2 patch 2.With the new iOs 15 in iPhone dropdowns in Lumira dashboards in legacy mode dont work anymore.

4. Can I roll back to the old version and where can I download it? For the android version , All report that use open document feature was closed immediately.

5. Pls solve this problem.The new build has bugs.

1. Fix SAP BusinessObjects Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SAP BusinessObjects: Restarting the app will resolve most errors.
2. Update the SAP BusinessObjects App. Here is how:
   1. On Android goto PlayStore » Search for "SAP BusinessObjects" » Open SAP BusinessObjects Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SAP BusinessObjects » click "UPDATE".
3. Clear SAP BusinessObjects Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from SAP BusinessObjects servers.
   1. On Android, goto Settings » Apps » Select "SAP BusinessObjects Mobile" » click Storage » click "Clear Cache".
4. Check SAP BusinessObjects app permissions. If any of these permissions required to use your device's features are disenabled, SAP BusinessObjects might not work.
5. Uninstall and reinstall SAP BusinessObjects. If nothing else has worked, completely uninstall SAP BusinessObjects then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SAP BusinessObjects not working

2. Fix SAP BusinessObjects Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SAP BusinessObjects be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SAP BusinessObjects not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SAP BusinessObjects may not be able to connect to the Internet when running in the background.