Contact Samsung Email Customer Service

Why should I report an Issue with Samsung Email?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Samsung Email enables users to manage multiple personal and business email accounts seamlessly.  Samsung Email also offers EAS integration for business, encryption using S/MIME to safeguard data and ease-of-use features such as insightful notifications, SPAM management.  Furthermore, organizations can administer various policies as needed.

2. This update is available for Samsung Mobile with Android OS.

3. The following permissions are required for the app service.

4. For optional permissions, the default functionality of the service is turned on, but not allowed. - File and Media (Android 12) : Used to attach(insert) or save files and media.

1. Emails I send bounce between outbox and drafts, syncing keeps failing and about half the time I don't have the option to "show images" available.

2. Typing just a few letters and having the folder pop to the top would give this app a 5 star!If you're using many accounts with this, which it excels at, it has a serious flaw in enumeration of accounts, where it will let you add the account, but you can't access it because the developers didn't set the number high enough in the loop to get to those accounts.

3. Every single time I check multiple emails the app freezes between switching and the screen goes black.

4. I would like to see a Spam folder added (so I don't have to open my computer and look for an email there)and a search menu after moving an email to a folder.

5. Everything seems to run much smoother now, thank you!Haven't been able to get it to sync in WEEKS! I go in try to sync it, make sure everything is correct with my photo settings as well as the email settings.

6. They're there, as you can see the emails in ALL ACCOUNTS option, but you can't compose or otherwise interact with those accounts that havr effectively been hidden, but are still in the app.

7. With other big guys who shall remain nameless, I've had difficulty with search not working (Try indexing they say) :/ OR you can only bulk delete in desktop version.

8. You can't even delete it after its addedSplit screen is disracting, and I can only seem to delete one email at a time.

9. But what I can't figure out is how to get the settings so that all of my emails, even past ones, will show up in all folders.

10. If I Search one of my folders where I have stored emails, oftentimes it says there are none in there.

11. What I find is that after a while, the emails in my current inbox don't even all show up.

1. Fix Samsung Email Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Samsung Email: Restarting the app will resolve most errors.
2. Update the Samsung Email App. Here is how:
   1. On Android goto PlayStore » Search for "Samsung Email" » Open Samsung Email » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung Email » click "UPDATE".
3. Clear Samsung Email app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung Email servers.
   1. On Android, goto Settings » Apps » Select "Samsung Email" » click Storage » click "Clear Cache".
4. Check Samsung Email app permissions. If any of these permissions required to use your device's features are disenabled, Samsung Email might not work.
5. Uninstall and reinstall Samsung Email. If nothing else has worked, completely uninstall Samsung Email then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Samsung Email not working

2. Fix Samsung Email Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Samsung Email be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Samsung Email not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Samsung Email may not be able to connect to the Internet when running in the background.