Published by RSUPPORT Co., Ltd.

Report an issue with Mobizen Mirroring.
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Why should I report an Issue with Mobizen Mirroring for SAMSUNG 4.x?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RSUPPORT Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Mobizen Mirroring Customer Insights

1. I use the free version since I have no need for the "extras" the professional version provides.I experience this app,I can record on the games like special force,and other apps can record,and you can save it into your Application or storage in your gadget.And many experience you can explore.Its good for mirroring but its to slow and lagging on the downloaded software on the pc and on the web when its running 😭Why do i have to sign in to use this app? Its useless wasting time signing in.

2. Too bad still need internet connection even mirroring via USB.This app is so cool bcs it has an internal recording i used it for my friends but when will mobizen make internal audio record for other phone than samsung i am waiting! Please make one !I have been using this for several years and it is the best one that I have found for my needs.

3. It's the perfect mirroring app but sadly doesn't work with my new phone.Appallingly slow over 3G/LTE (Windows to Android) -- think 15-20 seconds between typing and seeing response, in strong signal area.

4. One of the reasons people use programs like this is to discretely be able to access their phones, and a big cellphone-shaped window on your monitor isn't discrete at all! I have not found a way to change the appearance of the window or make the window smaller.

5. It would be great if you had a version for the computer to where you could record on that.

6. Won't connect at all unless you are on the same wireless network (so your wired PC on a different subnet won't work).

7. It definitely is not.Setup is very difficult and the connection sequence is awkward.

8. USB connection drops all the time.

9. My biggest issue with this app, though, is that the windows screen looks like a big cellphone.

10. You have failed meProblem is, There is no device connected via USB popup.

11. Mobizen is of no practical use to me.Was pretty disappointed on the quality.

Steps to Troubleshoot & Fix Mobizen Mirroring Issues

1. Fix Mobizen Mirroring Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mobizen Mirroring: Restarting the app will resolve most errors.
  2. Update the Mobizen Mirroring App. Here is how:
    1. On Android goto PlayStore » Search for "Mobizen Mirroring" » Open Mobizen Mirroring for SAMSUNG 4.x » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mobizen Mirroring » click "UPDATE".
  3. Clear Mobizen Mirroring for SAMSUNG 4.x app cache: Clearing cached data will force your app to retrieve the latest data directly from Mobizen Mirroring servers.
    1. On Android, goto Settings » Apps » Select "Mobizen Mirroring for SAMSUNG 4.x" » click Storage » click "Clear Cache".
  4. Check Mobizen Mirroring app permissions. If any of these permissions required to use your device's features are disenabled, Mobizen Mirroring might not work.
  5. Uninstall and reinstall Mobizen Mirroring. If nothing else has worked, completely uninstall Mobizen Mirroring then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mobizen Mirroring not working


2. Fix Mobizen Mirroring Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mobizen Mirroring be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mobizen Mirroring not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mobizen Mirroring may not be able to connect to the Internet when running in the background.

Reported Issues