Contact Samsung WE VoIP Customer Service

Why should I report an Issue with Samsung WE VoIP?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. By applying Samsung's exclusive HD Voice engine technology with the most optimal Fixed Mobile Convergence (FMC) client in conjunction with the Samsung smart devices, ensure crystal clear call quality that gives a better MOS than on a 3G network. ※ We can not support previous GALAXY S6, Note5 device.

2. Samsung WE VoIP application provides Samsung enterprise telephony service on your android smart phone.

3. This application requires enterprise telephony infrastructure which is consisted of Samsung OfficeServ or SCM Express.

4. Please backup the install file in advance, if the users using previous N-OS device want to re-install the app or reset the device.

5. You can use various kinds of enterprise call features such as conference, transfer, hold, etc.

6. Retrieve the phone status and retrieve for Caller and Receiver.

7. WARNING: All rights reserved.

8. Unauthorized duplication is a violation of applicable laws.

1. Cannot find method of contacting support for this app.Connected to the system however when you make a call to one of the VoIP phones it doesn't give you the option to answer the call, have checked all the settings and notifications and everything is switched onOctober update has totally broken this on note 9.

2. Totally uselessIt does not support new S20 series phones! Samsung please update this, and if anyone has any information regarding new update or how to make it work on S20 phones please contact me!why does this have to be exclusive to fancypants' with enterprise technology.

3. why-.....oooh! SAMSUNG KIM WHERE ARE YOU?!?! WE NEED YOUR GUIDANCE!!! SAVE US FROM THIS NIGHTMARE OK BYE!!!Very unsecure uses the most commonly attacked SIP trunk port to communicate with the serverEntered a set up page/ settings then stopped.

4. Samsung could dominate if they make a free voip service and provided an option alternative to cellular data.

5. i mean dominate...so many people have Samsung devices i just dont understand how they haven't thought of this.

6. App installs, and loads, all permissions granted, will not get profile from server.

7. im sick to my stomach just thinking about how big of a missed opportunity this is.

8. oooh.

9. oooh.

10. Not working on new Galaxy S20.

11. Works on S7, S8 just fine.

1. Fix Samsung WE VoIP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Samsung WE VoIP: Restarting the app will resolve most errors.
2. Update the Samsung WE VoIP App. Here is how:
   1. On Android goto PlayStore » Search for "Samsung WE VoIP" » Open Samsung WE VoIP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung WE VoIP » click "UPDATE".
3. Clear Samsung WE VoIP app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung WE VoIP servers.
   1. On Android, goto Settings » Apps » Select "Samsung WE VoIP" » click Storage » click "Clear Cache".
4. Check Samsung WE VoIP app permissions. If any of these permissions required to use your device's features are disenabled, Samsung WE VoIP might not work.
5. Uninstall and reinstall Samsung WE VoIP. If nothing else has worked, completely uninstall Samsung WE VoIP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Samsung WE VoIP not working

2. Fix Samsung WE VoIP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Samsung WE VoIP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Samsung WE VoIP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Samsung WE VoIP may not be able to connect to the Internet when running in the background.