Contact Samsung Flow Customer Service

Why should I report an Issue with Samsung Flow?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you have not updated the Samsung Flow app to the latest version, please go to Windows Store > Menu > Downloads and Updates to update the app. * The PC unlock function is no longer provided because the Windows policy has changed.

2. Windows Tablet/PC : Windows 10 OS Creators update (V1703) and June patch build (15063. (Galaxy TabPro S, Galaxy Book, Galaxy Book2.

3. It may not be supported by some models, depending on the smartphone specifications. * Samsung Flow will operate only on official software released by Samsung Electronics.

4. Samsung Flow is a software product that enables a seamless, secure, connected experience across your devices.

5. Windows 10 users can find the Samsung Flow app on the Windows App Store.

6. You can authenticate your Tablet/PC with your smartphone, share content between devices, and sync notifications or view contents from your smartphone on your Tablet/PC.

7. You can also log in to your Tablet/PC with your biometric data (Iris, Fingerprints) if you register with Samsung Pass. 1.

8. You can turn on the smartphone's Mobile Hotspot to keep your Tablet/PC connected.

9. The following permissions are required for the app service.

10. For optional permissions, the default functionality of the service is turned on, but not allowed.

1. You can reply to text messages when you get a notification, without mirroring your screen, but if you want to initiate a message, you have to either pick up your phone, or mirror the screen and do it that way.

2. Kind of a pain to perform gestures with a trackpad for phone navigation through the mirror or worse, configure my phone back to using navigation buttons before using Flow.

3. The only way I can get it to work is if I turn on Flow on both the computer and the phone, then in my phone go into Settings -> Notifications -> Advanced -> Samsung Flow and then toggle the notifications off and on again.

4. It just doesn't seem to maintain a very stable connection and when it loses the connection, you have to force stop it on the phone, and go to the task manager on the PC to kill the background process, then restart it all, just to get it to reconnect.

5. I personally just want to be able to text from my laptop comfortably and reliably.Seems like with every new file transfer program Samsung takes a step backwards as to function and interface.

6. On the topic of phone mirror, can we have an easier way to unlock the phone without requiring picking up the phone, which defeats the point of using Flow.

7. But that doesn't work either! I so wanted this to work, but right now it's just garbage.Can't connect using WiFi, only Bluetooth, and I've tried on multiple networks.

8. Allow me the ability to initiate texts without mirroring or picking up the phone and this would be a giant leap in functionality.It's an OK app, but it's a pain to get my phone and pc to connect.

9. Samsung need to do some serious work on a better unified interface across platforms and better data exchange with data and mail programs that do not yield endless errors.This app has great potential.

10. I have no issues when using Android Messages as the default text appSecondly, I love that I can receive other notifications outside of the realm of texts, but what good are they if you can't act upon them.

11. With my Windows 10 laptop & Note 9, there's an issue on replying to any notifications from a group MMS message with Samsung Messages as my default texting app.

1. Fix Samsung Flow Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Samsung Flow: Restarting the app will resolve most errors.
2. Update the Samsung Flow App. Here is how:
   1. On Android goto PlayStore » Search for "Samsung Flow" » Open Samsung Flow » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung Flow » click "UPDATE".
3. Clear Samsung Flow app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung Flow servers.
   1. On Android, goto Settings » Apps » Select "Samsung Flow" » click Storage » click "Clear Cache".
4. Check Samsung Flow app permissions. If any of these permissions required to use your device's features are disenabled, Samsung Flow might not work.
5. Uninstall and reinstall Samsung Flow. If nothing else has worked, completely uninstall Samsung Flow then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Samsung Flow not working

2. Fix Samsung Flow Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Samsung Flow be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Samsung Flow not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Samsung Flow may not be able to connect to the Internet when running in the background.