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1. Seriously att this is a very important aspect of my phone and it's the worst running app on it! Is this really the best you can do? It's pathetic to say the least...Well, it takes at least a few minutes for the number to show up in the app when a voicemail is left.

2. which says: [This app is for AT&T landline voicemail, not mobile phone voicemail.] That is why many can't get it to accept pin, etc.

3. Now it just won't install and says "Can't install AT&T Voicemail Viewer".

4. Followed the troubleshooting steps Google recommended and tried to reinstall the app but that fails too, so now I don't have it at all on my phone.

5. The update won't install on either my tablet or phone.

6. I enter my regular VM pin and phone number and I just get an error message.

7. I downloaded the update but got an error and it wouldn't install.

8. When you touch a voicemail in the app it gives an error that the server cannot be reached, when there is an internet connection.

9. the visual voicemail that came with my note9 only shows a list of callers, but no voice to text.

10. Suggestion to developer... put landline in the name to avoid confusion.Update 6/8: The app has bern fixed.

11. I've sent AT&T the error message as it says to do if I have any issues but I have not heard from them at all.

1. Fix AT&T Voicemail Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AT&T Voicemail Viewer: Restarting the app will resolve most errors.
2. Update the AT&T Voicemail Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "AT&T Voicemail Viewer" » Open AT&T Voicemail Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AT&T Voicemail Viewer » click "UPDATE".
3. Clear AT&T Voicemail Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from AT&T Voicemail Viewer servers.
   1. On Android, goto Settings » Apps » Select "AT&T Voicemail Viewer" » click Storage » click "Clear Cache".
4. Check AT&T Voicemail Viewer app permissions. If any of these permissions required to use your device's features are disenabled, AT&T Voicemail Viewer might not work.
5. Uninstall and reinstall AT&T Voicemail Viewer. If nothing else has worked, completely uninstall AT&T Voicemail Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AT&T Voicemail Viewer not working

2. Fix AT&T Voicemail Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AT&T Voicemail Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AT&T Voicemail Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AT&T Voicemail Viewer may not be able to connect to the Internet when running in the background.