Published by Rewire Ltd. on Jul 31, 2024

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Why should I report an Issue with Rewire: Transfer Money Abroad?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rewire Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Rewire: Transfer Money Abroad

1. When you work in Israel but care for your family back home, you need Rewire by Remitly’s online financial services platform. • 2 fee-free money transfers: After using your 2 fee-free money transfers, you also have year-round promotions bringing discounted fees and many other benefits.

2. Rewire by Remitly offers customer support 7 days a week, no hidden fees, and an app that is available in 12 languages, including Thai, Chinese, Filipino, Ukrainian, Russian, and Romanian.

3. Customers can choose to fund their Rewire by Remitly account online via credit card or wire transfer, or by physically going to one of the +1,000 deposit points spread across Israel and depositing cash into their account with the help of the staff.

4. Trusted by more than 5 million immigrants worldwide, Rewire allows you to send money abroad to your loved ones with a simple and fast app installed on your smartphone.

5. You can then send the money in your account to your family back home with a few simple screen taps.

6. With the #1 app for international money transfers, you can easily send money back home.

7. Open an account for free to start sending money home with security, transparency, and special exchange rates.

8. Thus, tracking and managing your money is now easier than ever before.

9. Rewire by Remitly’s community managers and customer support speak English, Filipino, Chinese, Thai, Russian, French, and many more. • Rewire by Remitly’s app is available in your native language; once you install the app, you can choose between 12 language options. • Money transfers from Israel to the Philippines, China, Thailand, India, Moldova, Sri Lanka, Nepal, Ghana, Kenya, South Africa, Nigeria, and more. • Receive your salary in Shekels directly into your Rewire by Remitly account, make purchases using your Rewire Card, and send international money transfers from the comfort of your home. • Rewire by Remitly app in Filipino and English. • Make money transfers to the top Filipino banks, such as Banco de Oro, Bank of the Philippine Islands, Metrobank, and others. • Send money to GCash and Coins. ph mobile wallets. • Pay SSS online with Rewire by Remitly in just a few simple screen taps. • Send funds to some of the top banks in Thailand, including Bangkok Bank, Siam Commercial Bank, Kasikorn bank, and many more. • Enjoy Rewire by Remitly’s customer support in Thai and English. • Rewire by Remitly app in Chinese and English. • Send funds to some of the top banks in China, like Bank of China and UnionPay. • Enjoy Rewire by Remitly’s customer support in your language. • Make money transfers to top Indian banks such as State Bank of India, Federal Bank, HDFC Bank, and others. • Send money to India through UPI - 90% of the transfers are completed within minutes. • Make money transfers to the leading Moldovan banks like MAIB, Energbank, Moldindconbank, Victoria Bank, Comertbank, FinComBank, and others. • Send money with the Rewire by Remitly app in Russian, Romanian, and English. • Enjoy Rewire by Remitly’s customer support in Russian and English. • Send money from Israel to Moldova and have the receiver collect the money already in Euro.

Rewire Customer Insights

1. Pros: real time exchanging rate, super fast international money transfer(usually within 5mins to arrive) except for the EU(where I live), moderate cost(deposit fees and handling fees) , top tier! I have a bad experience with this app.

2. But unfortunately I can't use this app for transfers to my e-vallet Coins.ph because it doesn't let me enter the correct number! 😥Worst experience from customer support and the application does not directly make a payment to your account.

3. First, no more exchange rate, then now IBANCons: Crash often, UI can be improved very difficult to access settings (very few options) and have control of your own account, the app is super slow sometimes.

4. While the world is simplying through technology they are complicating it.For frist transaction it is fine and second transaction 180 is debited from bank account.

5. Would love to have higher monthly limit for transferring money🙂What happened to the app? I cannot find my IBAN account number in "account" tab or anywhere.

6. Try to resolve thisThe money transfer is very simple and directly to our account which makes life easy.

7. I have tried to do a transaction and the amount got deducted from my account.

8. I won't suggest this service to other people.Horrible customer support.

9. I think, once i get the refund, better to close the account with Rewire.

10. Was lucky to have a high rate, and they cancelled my transaction.

11. Now I can't send my bank in uk .they asking me use same password when login iam using the same one .but it is saying incorrect password.

Steps to Troubleshoot & Fix Rewire Issues

1. Fix Rewire Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rewire: Restarting the app will resolve most errors.
  2. Update the Rewire App. Here is how:
    1. On Android goto PlayStore » Search for "Rewire" » Open Rewire: Transfer Money Abroad » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rewire » click "UPDATE".
  3. Clear Rewire: Transfer Money Abroad app cache: Clearing cached data will force your app to retrieve the latest data directly from Rewire servers.
    1. On Android, goto Settings » Apps » Select "Rewire: Transfer Money Abroad" » click Storage » click "Clear Cache".
  4. Check Rewire app permissions. If any of these permissions required to use your device's features are disenabled, Rewire might not work.
  5. Uninstall and reinstall Rewire. If nothing else has worked, completely uninstall Rewire then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rewire not working


2. Fix Rewire Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rewire be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rewire not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rewire may not be able to connect to the Internet when running in the background.

Reported Issues