Published by Rewire Ltd. on Nov 10, 2023

Report an issue with Rewire.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly


Why should I report an Issue with Rewire: Transfer Money Abroad?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rewire Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Rewire: Transfer Money Abroad image 1 contact Rewire: Transfer Money Abroad image 2

About Rewire: Transfer Money Abroad

1. Because when you need to manage money in more than one country, you need more than a bank. • Rewire's community managers and customer support community speak English, Filipino, Chinese, Thai...

2. Send money to over 20 countries in Asia and Africa. home: wire transfers, mobile wallets, cash pickup locations and so much more. • Send money to GCash and Coins.

3. money home, open a local payment account, hold a debit card, pay your bills back home, and much more.

Rewire Customer Insights

1. Pros: real time exchanging rate, super fast international money transfer(usually within 5mins to arrive) except for the EU(where I live), moderate cost(deposit fees and handling fees) , top tier! I have a bad experience with this app.

2. But unfortunately I can't use this app for transfers to my e-vallet Coins.ph because it doesn't let me enter the correct number! 😥Worst experience from customer support and the application does not directly make a payment to your account.

3. First, no more exchange rate, then now IBANCons: Crash often, UI can be improved very difficult to access settings (very few options) and have control of your own account, the app is super slow sometimes.

4. While the world is simplying through technology they are complicating it.For frist transaction it is fine and second transaction 180 is debited from bank account.

5. Would love to have higher monthly limit for transferring money🙂What happened to the app? I cannot find my IBAN account number in "account" tab or anywhere.

6. Try to resolve thisThe money transfer is very simple and directly to our account which makes life easy.

7. I have tried to do a transaction and the amount got deducted from my account.

8. I won't suggest this service to other people.Horrible customer support.

9. I think, once i get the refund, better to close the account with Rewire.

10. Was lucky to have a high rate, and they cancelled my transaction.

11. Now I can't send my bank in uk .they asking me use same password when login iam using the same one .but it is saying incorrect password.

Steps to Troubleshoot & Fix Rewire Issues

1. Fix Rewire Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rewire: Restarting the app will resolve most errors.
  2. Update the Rewire App. Here is how:
    1. On Android goto PlayStore » Search for "Rewire" » Open Rewire: Transfer Money Abroad » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rewire » click "UPDATE".
  3. Clear Rewire: Transfer Money Abroad app cache: Clearing cached data will force your app to retrieve the latest data directly from Rewire servers.
    1. On Android, goto Settings » Apps » Select "Rewire: Transfer Money Abroad" » click Storage » click "Clear Cache".
  4. Check Rewire app permissions. If any of these permissions required to use your device's features are disenabled, Rewire might not work.
  5. Uninstall and reinstall Rewire. If nothing else has worked, completely uninstall Rewire then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rewire not working


2. Fix Rewire Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rewire be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rewire not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rewire may not be able to connect to the Internet when running in the background.

Reported Issues