Published by Eversend on Nov 21, 2024

contact Eversend: Send money abroad Chat with our AI-based Eversend Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Eversend?



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Why chat with our AI Eversend Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Eversend.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Everything seems to be alright with the app(I added the virtual card to aliexpress without any problem), but ever since I verified my card I've not been able to use it to add funds to my wallet(not to talk of the stress I went through to get the card verified) and the support agents always tell me they will do something about it without doing anything.If you don't want to waste your time and money,you better look elsewhere.I really enjoyed eversend for currency exchange and international transactions.

2. The only issues I had with them is when it comes to card verification, and sometimes if I want to top up my USD wallet using my card added, it is taking too long to get u to an otp page, which most at times will require me to be initiating and cancelling transaction.Eversend is a must-have app for anyone who needs to send or exchange money internationally.

3. The user interface is easy to navigate and the features, like the ability to send money to anyone with just their number and their eversend tag, make it a top choice.

4. The user interface is easy to navigate and the features, like the ability to send money to anyone with just their number and their eversend tag, make it a top choice.

5. The user interface is easy to navigate and the features, like the ability to send money to anyone with just their number and their eversend tag, make it a top choice.

6. I don't know about other currencies maybe this problem is for we that used dollar card for payment.Eversend is a must have app for anyone who needs to send or exchange money internationally.

7. Overall, I highly truly enjoy using eversend.Eversend is a must-have app for anyone who needs to send or exchange money internationally.

8. I have also experienced crediting my Eversend account, paying Eversend to convert the money, and not being able to withdraw my money for an entire month! Had to convert back and pay them again just to get my money out.

9. The virtual card is also a great addition for making purchases online or in person.

10. The virtual card is also a great addition for making purchases online or in person.

11. With additional features like multi-currency accounts, I highly recommend this app to anyone looking for a fast and reliable payment platform.No stress using Eversend app.

Steps to Troubleshoot & Fix Eversend Issues

1. Fix Eversend Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eversend: Restarting the app will resolve most errors.
  2. Update the Eversend App. Here is how:
    1. On Android goto PlayStore » Search for "Eversend" » Open Eversend: Send money abroad » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eversend » click "UPDATE".
  3. Clear Eversend: Send money abroad app cache: Clearing cached data will force your app to retrieve the latest data directly from Eversend servers.
    1. On Android, goto Settings » Apps » Select "Eversend: Send money abroad" » click Storage » click "Clear Cache".
  4. Check Eversend app permissions. If any of these permissions required to use your device's features are disenabled, Eversend might not work.
  5. Uninstall and reinstall Eversend. If nothing else has worked, completely uninstall Eversend then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eversend not working


2. Fix Eversend Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eversend be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eversend not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eversend may not be able to connect to the Internet when running in the background.

Reported Issues

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