Contact Pedometer Customer Service

Why should I report an Issue with Pedometer: Step Counter & Walk?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Quantum4u to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So many interferes off and on ..A good app for counting your steps, keep the motion sensitivity in low so it shows the accurate steps you walk and if your facing so much of ads just turn of the network connection or wifi and this app will show your steps in offline also so, no need to turn on networkThe app barley counts my steps, doesnt start a time, and pops up adds while im trying to navigate and figure out the app.

2. Constantly asked to rate app every time you use it; doesnt go away when you attept to rate which doesnt work, Developers too desperate means i have now replaced for somthing that doesnt constantly pester me.Why does app need phone permission ? And there's a pop-up after every call that can't be turned off.

3. That's why I had turned it up.Randomly requires phone permission and seems to track calls and shows a screen when the call has finished for how long the call was, etc, which isn't what I'm looking for in this app!! Uninstallingeverytime we have to start it not getting autostartedGets stuck and interferes thru the maker of the app, periodically.

4. I lost my all steps data when I factory reseted my phone.Simple, user friendly design, and it's only ¢.99 for the ad free version.

5. I cant use the app if i cant navigate itConstantly asked to allow overlay; doesnt accept choosing not to.

6. I'm definetly in Love with the simplicity.Step counter only seems to work on normal sensitivity.

7. The normal setting doesn't catch all my steps either.

8. I turned it up to high and it didn't count ANY steps for over 24 hrs.

9. It'd be great if you guys can provide an option to backup our data.

10. I've turned it back down to normal so we'll see.

11. Samsung likes its own games, I preferring one, not sure if it's Samsung's product or not.

1. Fix Pedometer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pedometer: Restarting the app will resolve most errors.
2. Update the Pedometer App. Here is how:
   1. On Android goto PlayStore » Search for "Pedometer" » Open Pedometer: Step Counter & Walk » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pedometer » click "UPDATE".
3. Clear Pedometer: Step Counter & Walk app cache: Clearing cached data will force your app to retrieve the latest data directly from Pedometer servers.
   1. On Android, goto Settings » Apps » Select "Pedometer: Step Counter & Walk" » click Storage » click "Clear Cache".
4. Check Pedometer app permissions. If any of these permissions required to use your device's features are disenabled, Pedometer might not work.
5. Uninstall and reinstall Pedometer. If nothing else has worked, completely uninstall Pedometer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pedometer not working

2. Fix Pedometer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pedometer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pedometer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pedometer may not be able to connect to the Internet when running in the background.