Contact Walking Tracker Customer Service

Why should I report an Issue with Walking Tracker by GetFit - St?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GetFit Apps LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I had to stop using it and request my money back.Horrible app I should've read the reviews first! I signed up on FB then downloaded the app to be asked all the same info I had just entered and paid the trial fee, yet, app won't let me move on without paying again! Total RIP off and not even able to contact a live person to cancel, only a support email address, which, I promptly emailed for cancellation.

2. The cancellation process is just as weird as trying to login but that's how i got it done.Rip off! Just got big charge to my credit card of $86.99. Installed the app couple weeks ago, put in my info, it didn't record any data during my walk.

3. Downloaded the app and tried to sign in with the same credentials I used to start the free trial, but it didn't work.

4. Furthermore, subscription says $9.99/month. Why would I pay $86.99 for a walking app when I can get them for free, not to mention what's on my phone? I would like my money refunded asap.

5. 4) Cancelling the subscription demands a maze of procedures followed by receiving and responding to an email that is sent to your junk mail.

6. They insisted i did not sign in with the same login as when i purchased the program trial but I did.

7. 2) Simplistic automated timer for walking, which is available for free with samsung health and many other apps.

8. let's hope that the only damage i incur is the $1 as I see so many of you were charged the $87 right after! Very disappointing.Horrible Value: Pros - Timely customer service responses.

9. I paid $1 for a week long free trial.

10. Having never used it and not having been reminded that the end of the trial was near, I would like a refund.

11. I noticed the charge on my account and immediately emailed the support team.

1. Fix Walking Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Walking Tracker: Restarting the app will resolve most errors.
2. Update the Walking Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Walking Tracker" » Open Walking Tracker by GetFit - St » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walking Tracker » click "UPDATE".
3. Clear Walking Tracker by GetFit - St app cache: Clearing cached data will force your app to retrieve the latest data directly from Walking Tracker servers.
   1. On Android, goto Settings » Apps » Select "Walking Tracker by GetFit - St" » click Storage » click "Clear Cache".
4. Check Walking Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Walking Tracker might not work.
5. Uninstall and reinstall Walking Tracker. If nothing else has worked, completely uninstall Walking Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Walking Tracker not working

2. Fix Walking Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Walking Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Walking Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Walking Tracker may not be able to connect to the Internet when running in the background.