Contact Heart Rate Monitor Customer Service

Why should I report an Issue with Heart Rate Monitor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Planapp1 Soft Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When trying to measure my heart rate during a workout or when I'm half asleep, this extra step is very irkspme.I was recently doing some rather intense (for me) exercise during a physical therapy session.

2. I use it personally and professionally as a therapist to help people recognize the signs of anxiety before they get to anxious by keeping regular measurements of their heart rate.

3. I recently had a blood pressure scare and landed myself in the hospital, so constantly worrying about my heart rate has only added an anxiety that adds to blood pressure.

4. With regular monitoring you can tell a good resting rate and when anxiety may be setting in just by using something already in your pocket and no need for extra expensive equipment.After many random tests upon downloading, this is extremely accurate.

5. Easy to navigate and use! It's been so nice to keep track of my heart rate, and fun to experiment with checking my heart rate at different times.

6. A couple requests for future features: Add a notification feature so I can set times to check my heart rate.

7. I had to stop the activity and the therapist measured my heart rate and was concerned.

8. My heart rate goes from 80-150 without me doing anything.

9. That's when you would need a further more detailed ECG readout and also preferably an arythmia and other abnormality detection feature which I would happily pay a premium for if you guys can add this into future developments Thanks for the great appStraight forward, good accuracy.

10. I have SVT so I have to monitor my heart rate frequently.

11. I have a blood pressure cuff that does great rate as well therefore I know this app is very accurate.

1. Fix Heart Rate Monitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Heart Rate Monitor: Restarting the app will resolve most errors.
2. Update the Heart Rate Monitor App. Here is how:
   1. On Android goto PlayStore » Search for "Heart Rate Monitor" » Open Heart Rate Monitor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heart Rate Monitor » click "UPDATE".
3. Clear Heart Rate Monitor app cache: Clearing cached data will force your app to retrieve the latest data directly from Heart Rate Monitor servers.
   1. On Android, goto Settings » Apps » Select "Heart Rate Monitor" » click Storage » click "Clear Cache".
4. Check Heart Rate Monitor app permissions. If any of these permissions required to use your device's features are disenabled, Heart Rate Monitor might not work.
5. Uninstall and reinstall Heart Rate Monitor. If nothing else has worked, completely uninstall Heart Rate Monitor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Heart Rate Monitor not working

2. Fix Heart Rate Monitor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Heart Rate Monitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Heart Rate Monitor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Heart Rate Monitor may not be able to connect to the Internet when running in the background.