Contact Equate Heart Chart Customer Service

Why chat with our AI Equate Heart Chart Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Equate Heart Chart.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I just did another check and it didn't pop up... I had to disconnect Bluetooth and reconnect just to get it to work once today after it worked great on day 1...When I bought the blood pressure cuff, I didn't know it came with a tracking app.

2. Update: I love the app, but the longer I use it, the more I realize how much I need the ability to delete individual bp readings.Does what it's supposed to, but it is a terrible, bureaucratic interface, cluttered and awkward.

3. I goofed up upon first use and that set of data remained on the spot where the DAILY first reading should go; ergo, I got a mis-read on every mean taken.At first it did not transmit bluetooth data consistently, but now it does.

4. It'll constantly say that a new measurement wasn't taken (it was) or that the Bluetooth failed (but it worked literally a minute beforehand) that's my only issue with it though, so I'd say it's a good appA big step forward in my experience with monitors.

5. Clean graphics show weekly and monthly trends in easy to see delineation of Systolic, Diastolic and Pulse Bluetooth and Manual entries.

6. On EVERY measurement, the Bluetooth need to be on and paired to the app receive the results, otherwise you loose the results (get only in the screen).

7. But I definitely get irritated over the fact that the longer I've been using it the less it'll read the second blood pressure and I'll have to retake it all over again.

8. I'm not searching for a pen, no looking for my note pad, I just open the app, press "+" select BP, then Bluetooth, and hit the start button and wait.

9. It helps, I need to take my blood pressure 3 times a day at the moment and this definitely helps document everything I need.

10. Customer service was great, but concluded that the unit (a 6000) simply was incapable of deleting data as needed.

11. You does not have a way to manage your history be transfered to your phone (since there is nothing described in the manual).Smooth. Easy.

1. Fix Equate Heart Chart Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Equate Heart Chart: Restarting the app will resolve most errors.
2. Update the Equate Heart Chart App. Here is how:
   1. On Android goto PlayStore » Search for "Equate Heart Chart" » Open Equate Heart Chart » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Equate Heart Chart » click "UPDATE".
3. Clear Equate Heart Chart app cache: Clearing cached data will force your app to retrieve the latest data directly from Equate Heart Chart servers.
   1. On Android, goto Settings » Apps » Select "Equate Heart Chart" » click Storage » click "Clear Cache".
4. Check Equate Heart Chart app permissions. If any of these permissions required to use your device's features are disenabled, Equate Heart Chart might not work.
5. Uninstall and reinstall Equate Heart Chart. If nothing else has worked, completely uninstall Equate Heart Chart then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Equate Heart Chart not working

2. Fix Equate Heart Chart Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Equate Heart Chart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Equate Heart Chart not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Equate Heart Chart may not be able to connect to the Internet when running in the background.