Contact Preventicus Heartbeats Customer Service

Why should I report an Issue with Preventicus Heartbeats?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Preventicus GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Love the app, but don't want to pay for something I already paid for.There are so many apps that promise genuine heart rhythm analysis but fail miserably to deliver either in measurement accuracy or rhythminterpretation.

2. If an incident gets too bad with chest pain, shortness of breath, BP spikes, etc.. but very useful tool, especially in showing HR during incidentI tried the 30 minute free preview.

3. Overall I found no difference between the free version and the paid version very disappointing and I ended up getting a refundHave had afib for 8years.

4. As a provider and as a friend having lost too many people too early or suddenly, with no notice of any existing heart condition, though it was always very evident on autopsy, (too late) try it! ❤Good idea, major issues.

5. This App is accurate and has the potential to save a life! As a medical professional and a current cardiac patient, I recommend this app to help anyone to get a faster diagnosis or to help detect a life-threatenging or life- altering event.

6. Hoping for update.Paid for a year membership then switched phones same sync, same Google but wants me to repurchase.

7. I kept getting gold there were suspicious findings and that I need to upgrade to see the results.

8. Times up!!! Oh, and I tried to send myself a copy of my first test via Email, they wanted me to pay $33.00 to buy it.

9. I won't renew past my one month trial I bought.Love the report generated after the test.

10. First time, I did the 5 minute extensive test.

11. However, I like the paid version showing the chart.

1. Fix Preventicus Heartbeats Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Preventicus Heartbeats: Restarting the app will resolve most errors.
2. Update the Preventicus Heartbeats App. Here is how:
   1. On Android goto PlayStore » Search for "Preventicus Heartbeats" » Open Preventicus Heartbeats » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Preventicus Heartbeats » click "UPDATE".
3. Clear Preventicus Heartbeats app cache: Clearing cached data will force your app to retrieve the latest data directly from Preventicus Heartbeats servers.
   1. On Android, goto Settings » Apps » Select "Preventicus Heartbeats" » click Storage » click "Clear Cache".
4. Check Preventicus Heartbeats app permissions. If any of these permissions required to use your device's features are disenabled, Preventicus Heartbeats might not work.
5. Uninstall and reinstall Preventicus Heartbeats. If nothing else has worked, completely uninstall Preventicus Heartbeats then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Preventicus Heartbeats not working

2. Fix Preventicus Heartbeats Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Preventicus Heartbeats be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Preventicus Heartbeats not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Preventicus Heartbeats may not be able to connect to the Internet when running in the background.