Contact A1C Management Customer Service

Why should I report an Issue with A1C Management for Diabetes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Little Gray Cells - Creative Developers to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is the best A1C (and now GMI - !) app out there.Very easy to us and understand ... along with tracking and viewing my progress... waiting on the roll out of the PREMIUM version to compare the two versions... only finding is thst the latter one is to be developed LATER ... with no proposed roll out datesBeing newly diagnosed with Type 2, I needed a way to easily see results and this is an excellent start to that.

2. Would save having to enter the entire correct reading time again.Nice, clean, EASY to use, no clutter!!!.....just what i have been looking for..BUT i would like to see a LAB RESULTS tab, to keep /log ACTUAL results from Dr.

3. Also if I forget to enter a test it allows me add and correct the actual time/day.Can't pick a custom date range longer than 28 days.. 🥺 I'd rate this app higher if that could be fixed.

4. Thanks! My doctor has a request, too... Can it have some sort of interface so we can plug in and download it like we can the monitors? Btw, I walked her through how to use it and she loves it! She's shared it with her other patients.I have used this app for years.

5. At 1st blush, this app appears to do that.. We'll see *shrug*..UPDATE: I received an email this morning from the developer, stating that calculations for GMI value and a link to a web page explaining what GMI is had been added to the app.

6. It woud also be extremely helpful if, when correcting time of a reading in the logbook, it would bring up the time stamp on the reading and not the current TOD.

7. I have it installed on my chromebook and would love to be able to print the log book to take to the doctor.

8. visits without interferring with app calculations.. a notes section on the lab tab would also be nice to be able to log weight ..dr advice, etc.

9. I saw lots of good reviews and others must be able to but for some reason I cannot.

10. The balloons are a great celebration of success too! I really like how I can just plug in a number and convert.

11. And I use it daily & compare its readings to my doctor's lab results.

1. Fix A1C Management Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart A1C Management: Restarting the app will resolve most errors.
2. Update the A1C Management App. Here is how:
   1. On Android goto PlayStore » Search for "A1C Management" » Open A1C Management for Diabetes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for A1C Management » click "UPDATE".
3. Clear A1C Management for Diabetes app cache: Clearing cached data will force your app to retrieve the latest data directly from A1C Management servers.
   1. On Android, goto Settings » Apps » Select "A1C Management for Diabetes" » click Storage » click "Clear Cache".
4. Check A1C Management app permissions. If any of these permissions required to use your device's features are disenabled, A1C Management might not work.
5. Uninstall and reinstall A1C Management. If nothing else has worked, completely uninstall A1C Management then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing A1C Management not working

2. Fix A1C Management Server issues & Internet Connection

1. Check network connection: An unstable Internet will make A1C Management be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to A1C Management not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, A1C Management may not be able to connect to the Internet when running in the background.