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- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of National Bank of Pakistan to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About NBP Digital
1. NBP digital is free, secure and user friendly smartphone app for all your banking needs. · IBFT- Funds transfer to any other bank account holder. • Call us: 021-111-627-627 • Email us at: mobileapp. support@nbp. com.
NBP Digital Customer Insights
1. But when I try to upgrade my account, it asks for debit card number and pin and then asks for email and user id, on user id section it gives me error validate username first.
2. then app shows that Issuer system error.The new update blew my mind! What a 100% change in performance, interface and user interaction.
3. Can you address this issue? Though I have tried multiple times to validate but it keeps repeating that please validate your user name first.
4. I hope the developers can fix this issue soon so that I can use the app without any problems.Dear IT MANAGER, Hope this message finds you well, I want to put my complaint here that I am unable to validate my user ID.
5. It opened just once and then everytime I try to open, it says your user ID or password is invalid i kept on changing password but it didn't work.
6. Also validate user button is disabled and i cannot click it.Overall a good effort put in by NBP.
7. Many thanks 🙏In addition of vertual card an error occured.
8. To make it more user friendly, receipts should bear payee name.
9. When we generate receipt, with other details of transaction, it also shows End Balance, which should not be shown.
10. Secondly IESCO as an electric bill company is much needed to add in.Hi. The latest NBP update is very good.
11. When I click On Vertual Card the click on agree on term and conditions.
Steps to Troubleshoot & Fix NBP Digital Issues
1. Fix NBP Digital Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart NBP Digital: Restarting the app will resolve most errors.
- Update the NBP Digital App. Here is how:
- On Android goto PlayStore » Search for "NBP Digital" » Open NBP Digital » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for NBP Digital » click "UPDATE".
- Clear NBP Digital app cache: Clearing cached data will force your app to retrieve the latest data directly from NBP Digital servers.
- On Android, goto Settings » Apps » Select "NBP Digital" » click Storage » click "Clear Cache".
- Check NBP Digital app permissions. If any of these permissions required to use your device's features are disenabled, NBP Digital might not work.
- Uninstall and reinstall NBP Digital. If nothing else has worked, completely uninstall NBP Digital then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing NBP Digital not working
2. Fix NBP Digital Server issues & Internet Connection
- Check network connection: An unstable Internet will make NBP Digital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to NBP Digital not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, NBP Digital may not be able to connect to the Internet when running in the background.
Reported Issues
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03402698635
— by Arshad ali 1 year ago -
03402698635
— by Arshad ali 1 year ago -
Delete account please
— by Mirza Noman 2 years ago -
My account is not available and not rejister
— by Hafeez ur Rehman 2 years ago -
3047747794
— by Hafeez ur Rehman 2 years ago -
04043047747794
— by Hafeez ur Rehman 2 years ago -
Please delete may nbp account
— by Said kamal 2 years ago -
12345
— by Faizan ahmed 2 years ago -
Sir mera email address register karo plz
— by Wali muhammad 2 years ago -
I have a saving account in NBP which I activated via registered mobile number because I had not been issued a debit card which I received later. When I tried to upgrade the app it continuously give an instruction "try again later". Kindly remove my data from mobile banking. So that I can register myself again
— by Maria Tasawar 2 years ago -
I have a saving account in NBP which I got registered with my phone number before receiving my debit card I received my debit card later but unable to upgrade my account. Kindly delete my mobile app credentials. So that I can get myself registered again
— by Maria Tasawar 2 years ago -
I have changed my email so I cannot receive password.kindly delete my all details related to NBP digital
— by Ahmed Mujtaba 2 years ago -
Cancel subscription nbp digital account
— by Saeed Ahmed 2 years ago -
Please delete my NBP digital account
— by Ahmed Mujtaba 2 years ago -
afzalkhancc454@gmail
— by Afzalabe 2 years ago -
I have complaint multiples time regarding OTP not received on mobile phone and issue not resolved yet since long very sham
— by Waqarahmed 2 years ago -
From last month when i ever login to my NBP digital app every time window popup unable to stablish connectivity, please check you internet connection. Several time i have updated, installed and uninstalled the app. There is no solution even several times conversation is made with representative of call centre. My cell phone is latest. NBP Account #01113051006488. Also i have complaint # 9191440 dated 11-12-2021 pliz help me
— by Ghulam Murtaza Bhutto 3 years ago -
Plz delete my NBP digital account 3101255015
— by Nasreen Yaqoob 3 years ago -
Continue app
— by Khalique Ahmed Khan 3 years ago -
Delet nbp app account
— by Jummakhan 3 years ago -
Delete my account digatil apo
— by Majeed ahmed 3 years ago -
Sir main apna NBP digital aap khatamkarna chahta hon is ka user name aur password bhol Gaya hon
— by Mohammad Aslam 3 years ago -
مجھے اپنا پاس ورڈ اور یزانام بول گیا ہے
— by RamzanBhatti 3 years ago -
Pleaze deleteAccount
— by Ali shahzad 3 years ago
