Contact Where's My Staff Customer Service

Why should I report an Issue with Where's My Staff?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tragging to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As previously mentioned, but with the ability to actually discard the NFC tag. • It is an NFC based tech, In case the NFC feature is not supported by the mobile phone, the app automatically switches to the QR technique. • It works through GPS, where employees can be tracked only upon their consent. • Ease of use, as the app consists of only one button. • The employee will not be able to manipulate the mobile phone’s time settings, where the app uses the time of the company provided by the attendance app and not the mobile phone’s itself. • Privacy Policy, in which any employee can be tracked through GPS only upon his consent.

2. Afterwards, all the employees must download the attendance app to their mobile phones and activate the app through entering their private code (issued by the admin himself) and as soon as the activation is verified the attendance app is ready to be used.

3. This NFC tag should be attached in a specific place in the company and all the employees you wish to track their attendance must tap or pass their mobile phones onto this NFC tag from a distance up to 3cm upon arriving, which will be automatically recorded.

4. To benefit from this attendance app, go to the app website, create an account and then add employees you want to track their attendance by downloading the attendance & tracking app on their phones.

5. The activation and running of this attendance app is quite easy, all the account admin has to do is create an account on the app’s website, and introduce the basic information of the organization and its geographical location, then insert the NFC tag’s code.

6. For every organization, planning to implement a low cost alternative tracking & attendance management system, that is capable of employees tracking and scheduling whether they were internal or external.

7. Also you can use this attendance app as GPS locator, so you can locate and track your employees, colleagues who work outside the company.

8. To get advantage of all the features of this app, the account admin needs an NFC tag which is a small chip about 4cm in size and of thickness less than 1 mm, this NFC tag doesn’t need any source of power as it is passive and has its own unique code and costs around $0. 50.

9. It is an attendance & tracking app that can replace the traditional attendance machines.

10. It uses the NFC technology founded in smart phones, to convert these phones into a tracking cards.

11. Where’s My Staff is actually two-in-one attendance app.

1. I checked with galaxy s5 and motor g3, android 5.1.1 and 6.0It is a very useful and low-cost application for attendance.This app is not free as listed in the app storeVery important applicationThe phone mask is +xxx xxxxxx ..this is only 9 digits.

2. A hoax app to just email ids for othet purpose of selling to advertisers.I have registered as admin, but not received account verification email.

3. Unable to start using this appHi, whenever I scan the nfc it mentions "checking outside range" and it does not register my scan and location.

4. The app took me through all the hoops of registration and showed as if registeration completed but never let me into the app.

5. And each time kept showing registration page.

6. Canada is 10 digits.

1. Fix Where's My Staff Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Where's My Staff: Restarting the app will resolve most errors.
2. Update the Where's My Staff App. Here is how:
   1. On Android goto PlayStore » Search for "Where's My Staff" » Open Where's My Staff » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Where's My Staff » click "UPDATE".
3. Clear Where's My Staff app cache: Clearing cached data will force your app to retrieve the latest data directly from Where's My Staff servers.
   1. On Android, goto Settings » Apps » Select "Where's My Staff" » click Storage » click "Clear Cache".
4. Check Where's My Staff app permissions. If any of these permissions required to use your device's features are disenabled, Where's My Staff might not work.
5. Uninstall and reinstall Where's My Staff. If nothing else has worked, completely uninstall Where's My Staff then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Where's My Staff not working

2. Fix Where's My Staff Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Where's My Staff be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Where's My Staff not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Where's My Staff may not be able to connect to the Internet when running in the background.