Contact Paychex Oasis Employee Connect Customer Service

Why should I report an Issue with Paychex Oasis Employee Connect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Oasis Outsourcing Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. New and registered Paychex Oasis employees (portal. oasisassistant. com) can use the app. • Access W-2 and update W-4 withholding information. • View retirement balances and update contributions and investments. • View Flexible Spending Account contributions, balances, claims, and reimbursement activity. • Access e-Learning, training guides, and webinars. * Not all features are available to every employee and will vary based on your company’s options.

2. The Paychex Oasis Employee Connect app keeps employees connected to their most vital payroll, human resources, benefits information and more with convenient, 24/7 access from anywhere.

3. The new Paychex Oasis Employee Connect app provides improved stability, speed, and additional content.

4. Major enhancements include the ability to request time off, access to e-learning, ability to view or enroll in benefits, and language preference options for select content.

1. Don't waste your timeHorrible!!! It was working fine the first 10 months now all of a sudden it won't even let me log in !!!!Can't use the app to access time punches.

2. I got locked out of my account even though I knew my username and password, and tried to change it.

3. Updates have not corrected the issue.Horrible. The web version or the app doesn't work with the same username and password used before.

4. You can't get real help 😡 I haven't been able to login sense I first signed up.

5. I've been 3 days working through this stupid app trying to log back in and create a new password.

6. Neither validates the username and password nor sends a reset mail.

7. It's ridiculous!In-app webpages linking to other in-app webpages with mostly desktop UI elements that lock you out of your account if they bug out.

8. So can't use their service and found out my PTO for next week Vac.Having to reset passwords everytime is the worstThis app turned out to be useless.

9. Website is also janky and very slow despite having full bars of 5G signal on S22 Ultra.

10. You need to crash the app to reopen it most of the time.I've had the app installed for 6 months.

11. Waited anxiously for the first pay check but never received.As normal, now I cant get into the main app.

1. Fix Paychex Oasis Employee Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Paychex Oasis Employee Connect: Restarting the app will resolve most errors.
2. Update the Paychex Oasis Employee Connect App. Here is how:
   1. On Android goto PlayStore » Search for "Paychex Oasis Employee Connect" » Open Paychex Oasis Employee Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paychex Oasis Employee Connect » click "UPDATE".
3. Clear Paychex Oasis Employee Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Paychex Oasis Employee Connect servers.
   1. On Android, goto Settings » Apps » Select "Paychex Oasis Employee Connect" » click Storage » click "Clear Cache".
4. Check Paychex Oasis Employee Connect app permissions. If any of these permissions required to use your device's features are disenabled, Paychex Oasis Employee Connect might not work.
5. Uninstall and reinstall Paychex Oasis Employee Connect. If nothing else has worked, completely uninstall Paychex Oasis Employee Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Paychex Oasis Employee Connect not working

2. Fix Paychex Oasis Employee Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Paychex Oasis Employee Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Paychex Oasis Employee Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Paychex Oasis Employee Connect may not be able to connect to the Internet when running in the background.