Published by NymCard LTD on Oct 15, 2024

Report an issue with NEO PAY IRAQ.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with NEO PAY IRAQ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NymCard LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NEO PAY IRAQ image 1 contact NEO PAY IRAQ image 2

About NEO PAY IRAQ

1. Recharge your NEO Wallet from an authorized Agent and instantly get a Digital (Virtual) Visa Card on your phone for online and e-commerce shopping.

2. Electronic payment from the Central Bank of Iraq No. (7) based on the Law of the Central Bank of Iraq No. ● It’s a Visa card!

3. NEO Virtual Visa Cards can be used for making secure online payments on millions of apps, games and websites.

4. Our mission is to help every Iraqi citizen get his first digital payment on NEO.

5. INC is an Iraqi company registered in Iraq and licensed to conduct business.

6. More Card Programs will be available for you VERY soon.

7. NEO Wallet is rechargeable at authorized NEO Cash Agents.

8. INC was founded with the belief that money should become digital.

9. The Card is available instantly.

10. You can create an account directly on your phone in minutes.

11. Joining is super easy!

NEO PAY IRAQ Customer Insights

1. It is an awesome app! Secure and elegant; with an artistic touch! More importantly; the customer- company relationship is great! They are ahead of you in all aspects! They really know what you need! I feel lucky being a customer provided with high quality service!I think this company has the best costumer support inside Iraq, (at least among the online payments services) quick and honest response, their app rarely has any issues.It always shows that something went wrong when I try to write the confirmation code that they sent for signing up, I haven't signed up yet because of this issue, I hope you can figure out a solutionAfter entering my phone number, it shows that I should get a code to enter, but I receive nothing! No matter how many times I press on "Resend Code"! :/A unique experience with neo, I'm so glad we have in iraq this new app that provided by visa... thank you and I'm so...

Steps to Troubleshoot & Fix NEO PAY IRAQ Issues

1. Fix NEO PAY IRAQ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NEO PAY IRAQ: Restarting the app will resolve most errors.
  2. Update the NEO PAY IRAQ App. Here is how:
    1. On Android goto PlayStore » Search for "NEO PAY IRAQ" » Open NEO PAY IRAQ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NEO PAY IRAQ » click "UPDATE".
  3. Clear NEO PAY IRAQ app cache: Clearing cached data will force your app to retrieve the latest data directly from NEO PAY IRAQ servers.
    1. On Android, goto Settings » Apps » Select "NEO PAY IRAQ" » click Storage » click "Clear Cache".
  4. Check NEO PAY IRAQ app permissions. If any of these permissions required to use your device's features are disenabled, NEO PAY IRAQ might not work.
  5. Uninstall and reinstall NEO PAY IRAQ. If nothing else has worked, completely uninstall NEO PAY IRAQ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NEO PAY IRAQ not working


2. Fix NEO PAY IRAQ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NEO PAY IRAQ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NEO PAY IRAQ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NEO PAY IRAQ may not be able to connect to the Internet when running in the background.

Reported Issues