Contact Fortuneo Banque & Bourse Customer Service

Why should I report an Issue with Fortuneo Banque & Bourse?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fortuneo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fortuneo est une marque commerciale de la société ARKEA DIRECT BANK (RCS Nanterre 384 288 890), banque française et filiale du Crédit Mutuel Arkéa. (2) 1ère ex-aequo pour les profils “Jeune”, “Classique” et “Premium”. (6) L’emprunteur dispose d’un délai de réflexion de dix jours à compter de la réception de l’offre.

2. Désignée banque la moins chère en 2024(2) par Moneyvox, Fortuneo propose une gamme complète de produits et services bancaires alliant compétitivité tarifaire, performance et qualité relationnelle. * L'investissement en bourse comporte un risque de perte en capital.

3. Carte bancaire virtuelle gratuite pour générer un numéro éphémère et sécuriser des achats en ligne, sans transmettre le numéro de votre carte Fortuneo.

4. Accédez à la gestion de tous vos comptes et contrats : opérations courantes gratuites (1), épargne, crédit immobilier(⁶), contrat d'assurance vie, ordres de bourse et outils d’investissement financier.

5. Modifiez vos plafonds de carte(4) ou (dé)bloquez vos paiements et retraits d’argent depuis l'appli Fortuneo ou le site fortuneo.

6. Trading et accès gratuit en temps réel aux actus de la Finance ainsi qu’au cours des actions de la bourse.

7. L’application Fortuneo permet de gérer son argent et son budget en toute sécurité.

8. Parmi les meilleurs taux du marché, simulation gratuite en ligne, zéro frais de dossier.

9. Fortuneo ne réalise pas de conseil en investissement.

10. Effectuer un transfert d’argent vers un de vos comptes bancaires ou un bénéficiaire.

11. Un crédit vous engage et doit être remboursé.

1. Dans cette étape "Association de votre mobile"... "pour ce faire, veuillez rentrer le code de sécurité que vous recevrez au numéro suivant" Lorsque je clique sur "continuer", voici ce qui apparait : "votre processus de sécurisation a échbest french bank out there, but please stop begging to review your apps, I've only reviewed because you are really good but if you keep stop begging you would have received 5 starsthis is a nicely designed app.

2. The costumer service does not give you any service in any language except in French! They say that they are not allowed to speak English!! I had to ask my friend to call the costumer service by my cellphone on the day on which the COVID-19 disease passed the record of 86000 infected people! Finally my account was unblocked but with much inconvenience.

3. I waited for 41 minutes with a vocal message saying that they will take my call but nothing happGreat app some severe problems with spending limits at times.It's very basic as banking app, takes some getting used to as it is not very intuitive at first... And lacks some of the necessary features you get in other banking apps, like real time notifications after transactions or ATM withdrawals.

4. I do not recommend it.Simply make it working fine would be already a good start, before to optimize any UI.. No way to login, always get an error panel without any clue what's going on, no way to email proper service with screenshot from the app.

5. Overall, Fortuneo provides very good service.More than 3 months I have opened an account and Fortuneo cannot tell why the app never works.

6. I had to reset my password three or four times since I opened an account, a week ago.

7. It has been a week now, and I have no access to my bank account on internet or through the app on my smartphone.

8. For some unknown reason, I am unable to reset my password digitally despite following all the instructions and entering the right code from the SMS I recently.

9. Hopefully Linxo is there to check out account times to times.. Edit 19/10: comme expliqué, impossible de se connecter.

10. Screenshot fait, mais comment vous le soumettre..? Bref.It's working fine again.

11. When you call them, they ask you to send an email and whem you email them, they ask you to call.

1. Fix Fortuneo Banque & Bourse Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fortuneo Banque & Bourse: Restarting the app will resolve most errors.
2. Update the Fortuneo Banque & Bourse App. Here is how:
   1. On Android goto PlayStore » Search for "Fortuneo Banque & Bourse" » Open Fortuneo Banque & Bourse » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fortuneo Banque & Bourse » click "UPDATE".
3. Clear Fortuneo Banque & Bourse app cache: Clearing cached data will force your app to retrieve the latest data directly from Fortuneo Banque & Bourse servers.
   1. On Android, goto Settings » Apps » Select "Fortuneo Banque & Bourse" » click Storage » click "Clear Cache".
4. Check Fortuneo Banque & Bourse app permissions. If any of these permissions required to use your device's features are disenabled, Fortuneo Banque & Bourse might not work.
5. Uninstall and reinstall Fortuneo Banque & Bourse. If nothing else has worked, completely uninstall Fortuneo Banque & Bourse then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fortuneo Banque & Bourse not working

2. Fix Fortuneo Banque & Bourse Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fortuneo Banque & Bourse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fortuneo Banque & Bourse not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fortuneo Banque & Bourse may not be able to connect to the Internet when running in the background.