Published by NewFirst Technology on Jun 27, 2024

Report an issue with NewFirst National Bank.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with NewFirst National Bank Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NewFirst Technology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NewFirst National Bank Mobile image 1 contact NewFirst National Bank Mobile image 2

About NewFirst National Bank Mobile

1. The NewFirst National Bank Mobile app offers a variety of services that help you access and manage your accounts virtually anytime and anywhere from your mobile device.

NewFirst National Bank Customer Insights

1. Keep getting an error message that the app has violated security policies and will be shut down.(1839:EFB7)Text it takes a long time for the money to post and you can't go over a certain amount and sometimes the bill you need to pay is larger than the amount you are able to sendVery low technical abilities, extremely slow response time.

2. Unreliable photo qualities for a mobile banking app.App stops working on occasion, I gave to rebut my phone and start over.

3. Do not like dealing with anything from California or getting phone call when a text is better for me.Can't open the app.

4. Turns off every time you try and use it.The app is easy to use and understand.

5. It constantly says that I have to call the bank!App is horrible.

6. Doesn't work.

Steps to Troubleshoot & Fix NewFirst National Bank Issues

1. Fix NewFirst National Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NewFirst National Bank: Restarting the app will resolve most errors.
  2. Update the NewFirst National Bank App. Here is how:
    1. On Android goto PlayStore » Search for "NewFirst National Bank" » Open NewFirst National Bank Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NewFirst National Bank » click "UPDATE".
  3. Clear NewFirst National Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from NewFirst National Bank servers.
    1. On Android, goto Settings » Apps » Select "NewFirst National Bank Mobile" » click Storage » click "Clear Cache".
  4. Check NewFirst National Bank app permissions. If any of these permissions required to use your device's features are disenabled, NewFirst National Bank might not work.
  5. Uninstall and reinstall NewFirst National Bank. If nothing else has worked, completely uninstall NewFirst National Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NewFirst National Bank not working


2. Fix NewFirst National Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NewFirst National Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NewFirst National Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NewFirst National Bank may not be able to connect to the Internet when running in the background.

Reported Issues