Contact Microsoft 365 Admin Customer Service

Why should I report an Issue with Microsoft 365 Admin?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription. • Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices. • Add groups, edit groups, and add or remove users from groups. • View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices. • Check the status of existing support requests, take actions on them, or create new ones. • Monitor the health of all services and view active incidents in Service Health. • Stay on top of all the upcoming changes and announcements via the Message Center feed. • Get push notifications about important information related to service health, message center, and billing.

2. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more-all while you’re on the go. Who should use this app?

3. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them.

4. The Microsoft 365 Admin App enables you to be productive from anywhere.

5. The app supports dark theme and is available in 39 languages.

6. We're listening and constantly improving the app based on your feedback.

7. Tell us what you like, what we can do better, and what features you'd like to see in the app.

8. Send your feedback to feedback365@microsoft. com.

1. It does have a nice simple, light-running interface, and seems to be going down the right development path in terms of gathering tenant information, but there is still a huge need for better integration with the same tools that MS Partners utilize online (through the MPC), such as the O365, Exchange, Sharepoint, and Teams Admin centers.

2. Worked on stability my a... Go find some people who can actually write software that works and doesn't crash all the time for no reason.Only slightly better experience than trying to the the admin pages through a mobile browser.

3. It's fine that it sends the text of the message, but any links within the message are lost -- at least on my phone, and regardless of what I share to.Was working and provided good Admin functionality.

4. My perception is that user group management is faster than the desktop web console, but of course not as quick as PowerShell scripts.Microsoft has been working really hard on the app.

5. I tried to view licensing, just says "loading..." the cloud interface gets updated frequently but this app does not, I fear it's an after thought, this is likely to be deprecated because "no one uses it".

6. When it worked it may have been 4 stars, but now it doesn't even let you log in and Microsoft has dragged its feet putting out a fix.

7. Often I can't even get to a notification - the app just shows the load animation interminably or dumps me into the home screen without showing the message I was trying to get to from a notification.

8. We have 2fa and it seems to frequently have login problems.This app is fine for some basic user tasks like password reset or lockout.

9. No not being able to access my tenants, its practically a useless app.Other than resetting a password, nothing really "administrative" about this app at all.

10. I think when I searched for users the app tried my contacts first, then I had to click a "find more users in cloud" button.

11. I use it every day to manage multiple tenants.All of the functions in this app are useful, but the execution leaves much to be desired.

1. Fix Microsoft 365 Admin Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Microsoft 365 Admin: Restarting the app will resolve most errors.
2. Update the Microsoft 365 Admin App. Here is how:
   1. On Android goto PlayStore » Search for "Microsoft 365 Admin" » Open Microsoft 365 Admin » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft 365 Admin » click "UPDATE".
3. Clear Microsoft 365 Admin app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft 365 Admin servers.
   1. On Android, goto Settings » Apps » Select "Microsoft 365 Admin" » click Storage » click "Clear Cache".
4. Check Microsoft 365 Admin app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft 365 Admin might not work.
5. Uninstall and reinstall Microsoft 365 Admin. If nothing else has worked, completely uninstall Microsoft 365 Admin then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft 365 Admin not working

2. Fix Microsoft 365 Admin Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Microsoft 365 Admin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Microsoft 365 Admin not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Microsoft 365 Admin may not be able to connect to the Internet when running in the background.