Contact Microsoft Whiteboard Customer Service

Why should I report an Issue with Microsoft Whiteboard?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Microsoft Whiteboard provides an infinite canvas where imagination has room to grow: draw, type, add a sticky note or a notes grid, move them around – it’s all possible.

2. Microsoft Whiteboard provides a freeform intelligent canvas where individuals & teams alike can ideate, create, and collaborate visually via the cloud.

3. Designed for touch, type & pen, it lets you write or draw as smoothly as you would with ink, you can even type in text, add sticky notes or notes grid to express your ideas & use reactions to visually communicate your thoughts.

4. Forget having to take photos of your whiteboards, or marking them with “Do Not Erase. ” With Microsoft Whiteboard, your brainstorming sessions are saved automatically to the Microsoft cloud, so you can pick up where you left off, whenever – and wherever – inspiration strikes next. 1.

5. Creation gallery - a highly discoverable, simple way of finding and using objects and features in the application. 3. 40+ customizable templates – get started quickly and collaborate, brainstorm, and ideate with brand new templates. 4.

6. The touch-first, interface frees your ideas from the keyboard, and the intelligent inking technology transforms your doodles into great-looking shapes and lines that can be copied, pasted and combined with other objects.

7. On the Whiteboard canvas, you can also see what your teammates are doing in real time and start collaborating on the same area.

8. Update : Whiteboard is now available for personal (Microsoft) accounts & there are also a ton of other features which you can check out in the “What’s new” section!!

9. Microsoft Whiteboard brings every member of a team together working from their own devices across the globe.

10. Get started quickly by inserting a pre-built template or draw your own flowchart using our expansive shapes library.

11. It enhances teamwork by allowing all team members to edit the canvas in real time, no matter where they are.

1. Guess what? Some of the line objects in Android are not compatible with the Windows version.Bummer that on smaller screens the tool bar does not show up and takes 3 taps just to get to the color palette to show.

2. I am putting it on my phone so I can at least access my note pages on the go, kind of defeats the purpose of buying a surface.Read before using: Cross platform compatibility issues.

3. Otherwise the app works well enough but I need to be able to work in multiple colors on a 5.5" display (which doesn't seem *that* small tbh.

4. Then things get worse! I spent about an hour on the Android version, adding lines and dotted lines to something I was drawing up.

5. I use it for volunteer tutoring over zoom, where I write out math problems on my tablet and show the results with the Windows app, sharing my screen with the student.

6. The pen tracking is not flawless, with a bit of glitching and latency, but it's the best free solution I've found.The app is getting better, week over week and can now be used in a highly effective pen and paper kind of way with Samsung Galaxy Tab S7.

7. The issue with Samsung S-Pen creating lines you didn't draw with the highlighter is fixed.

8. I love being able to draw and look to see what my girlfriend is drawing real time.

9. It's a little bit glitchy sometimes on the app and is missing fill features and more color options (at least for android) but it's a whiteboard so that's understandable.

10. It changes a 2-inch line into an inch.The app on my surface is great.

11. Overall experience is a 5/5.I love being able to use this app between my phone and computer.

1. Fix Microsoft Whiteboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Microsoft Whiteboard: Restarting the app will resolve most errors.
2. Update the Microsoft Whiteboard App. Here is how:
   1. On Android goto PlayStore » Search for "Microsoft Whiteboard" » Open Microsoft Whiteboard » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Whiteboard » click "UPDATE".
3. Clear Microsoft Whiteboard app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Whiteboard servers.
   1. On Android, goto Settings » Apps » Select "Microsoft Whiteboard" » click Storage » click "Clear Cache".
4. Check Microsoft Whiteboard app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Whiteboard might not work.
5. Uninstall and reinstall Microsoft Whiteboard. If nothing else has worked, completely uninstall Microsoft Whiteboard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Whiteboard not working

2. Fix Microsoft Whiteboard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Microsoft Whiteboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Microsoft Whiteboard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Microsoft Whiteboard may not be able to connect to the Internet when running in the background.