Published by RealtimeBoard on Nov 15, 2024

Report an issue with Miro.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Miro: your visual workspace?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RealtimeBoard to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Miro: your visual workspace image 1 contact Miro: your visual workspace image 2

About Miro: your visual workspace

1. Miro’s whiteboard app for tablet and mobile gives you the tools to collaborate with boards that put projects and context all in one place. • Take digital notes with a stylus (and reduce paper use!

2. 🚀 Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

3. With the magic of Miro's Intelligent Canvas™, visualizing concepts, ideas, and solutions as a team can happen anywhere — no dry-erase markers needed.

4. Sync, flow, and feel the connection of working side by side with your team — even in remote, distributed, or hybrid work environments.

5. With over 200+ pre-made templates, a drag-and-drop interface, and no limit on collaborators, working on our whiteboard is fast and fun.

6. If you enjoy using Miro for collaboration, please leave us a review.

7. Miro allows you to create anytime, anywhere.

Miro Customer Insights

1. But all in all it's everything I needed: an app that doesn't suck on Windows/web/ Android like Concepts does, infinite canvas, links to drawings, and works well for notes/simple sketching.Great app I use to draw with my friends, however, specifically for drawing, the biggest thing I would recommend be changed is the eraser tool, it's very annoying how it erases the whole line.

2. Second (and less annoying) is that we use Miro on Samsung Dex for meetings with a mouse so that it is similar to the desktop version, but click functionality isn't there.The app almost immediately renders my phone (pixel 5a on latest Android version) useless.

3. The fact that it is free is a major plus, although you can make more separate boards if you want to pay for pro, it doesn't limit you too much.Not bad...but not great... Miro is a great platform as a whiteboard.

4. Your service is great but could us some refinement.In general, I love the Miro android app.

5. But, hey, your web version rocks, so I have good hopes I'll soon be able to "touch and drag" :-) .

6. Love Miro on my computer, but on my Pixel 5, it crashes so hard it literally requires a phone restart.

7. I get graphical artifacts on my screen (black bezels that look like they should be in the corners positioned in the middle along the side.Overall it's a very good live whiteboard app.

8. When a selectable option to zoom without losing the current grid is available, I'll give 5 stars.**This is a temporary/editable review.

9. I've used it on my computer and the site works great.

10. Never seen another app crash so hard, and it's very frustrating because it's great when it works.

11. The best perk is an infinite canvas space! It may not be too detailed but I think the app works for its purpose.

Steps to Troubleshoot & Fix Miro Issues

1. Fix Miro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Miro: Restarting the app will resolve most errors.
  2. Update the Miro App. Here is how:
    1. On Android goto PlayStore » Search for "Miro" » Open Miro: your visual workspace » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Miro » click "UPDATE".
  3. Clear Miro: your visual workspace app cache: Clearing cached data will force your app to retrieve the latest data directly from Miro servers.
    1. On Android, goto Settings » Apps » Select "Miro: your visual workspace" » click Storage » click "Clear Cache".
  4. Check Miro app permissions. If any of these permissions required to use your device's features are disenabled, Miro might not work.
  5. Uninstall and reinstall Miro. If nothing else has worked, completely uninstall Miro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Miro not working


2. Fix Miro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Miro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Miro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Miro may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello! I have a problem, I have a starter plan, but I accidentally add some members. But now I have corrected my mistake. But Miro sent receipt. What should I do?

    — by Alexandra 3 months ago

  • Good afternoon! You decided to restrict access to users from Russia, but we are Russian teachers, using your platform we have created many projects that are OUR intellectual property and now we cannot take OUR own materials from the platform without losing elements and data. I ask you to enable access to download a PDF file in high quality so that we can pick up our developments. Downloading a PDF in low quality is just terrible - you can't see anything, and we can't pay for a subscription. You just drove us into a dead end from all sides. Be humane, at least let me download the materials in good PDF quality, can you turn on this feature for at least 2 days? Otherwise, it will turn out that you are taking away our intellectual property from us without the possibility of preserving it - this is a violation of the law! Importing materials from Miro to other platforms does not work, if anything!!!!

    — by Ann Volynina 4 months ago