Published by Microsoft Corporation

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Why should I report an Issue with Microsoft Translator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Microsoft Translator

1. Translator supports the following languages:  Afrikaans, Arabic, Arabic (Levantine), Bangla, Bosnian (Latin), Bulgarian, Cantonese (Traditional), Catalan, Chinese Simplified, Chinese Traditional, Croatian, Czech, Danish, Dari, Dutch, English, Estonian, Fijian, Filipino, Finnish, French, German, Greek, Gujarati, Haitian Creole, Hebrew , Hindi, Hmong Daw, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kannada, Kazakh, Korean, Kurdish (Central), Kurdish (Northern), Latvian, Lithuanian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Norwegian, Odia, Pashto, Persian, Polish, Portuguese (Brazil), Portuguese (Portugal), Punjabi, Queretaro Otomi, Romanian, Russian, Samoan, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swahili, Swedish, Tahitian, Tamil, Telugu, Thai, Tongan, Turkish, Ukrainian, Urdu, Vietnamese, Welsh, Yucatec Maya.

2. Microsoft Translator is a free, personal translation app for more than 70 languages, to translate text, voice, conversations, camera photos and screenshots.

3. You can also download languages for offline translation for free to use when you travel.

4. Microsoft Translator is powered by cutting-edge technology used by Office, Bing, Skype, and Edge as well as by partners such as Adobe, LinkedIn and more. *Some features are not available in all languages.

Microsoft Translator Customer Insights

1. There are still a few bugs every once in a while with the conversations getting disconnected or the audio not picking up the right words.Pretty friggin impressive! ...and I'm definitely not a Microsoft fan ;) I'm using this for real-time translations of English Lithuanian conversations with bi-directional audio! Yes, LITHUANIAN! I know of no other translation app that's currently doing English-to-Lithuanian translation with audio playback in both languages.

2. Assuming it actually hears the speech you're trying to translate, and it's accurate (which would surprise me), it could be a good option due to the handy features it has, like phrases (which really, not sure how useful they would actually be, since it would probably be quicker to just speak and have it translate), translating with the camera, and the ability to manually hold down the record button.

3. Also, for languages like Japanese, Greek, Russian and others that use characters different from English, it would be very helpful to be able to enter those special characters or to have them automatically input when you type in the "Romanized" versions of words in those special languages.

4. I have NO proficiency in their language so being able to make a conversation and use our own devices or using one device with split language audio input is amazing.

5. Kind of pointless to be able to detect a spoken language and then only be able to copy the translation, because in the spoken language it can mean many things depending upon the exact phrase.

6. Enable the feature to copy the languages for the audio input and I'll give it five stars, because as of now I'm more inclined to just delete it and use another service.Opens & works fine when it wants.

7. So the app appears to work okay if one is using the voice translation feature, but if you want to learn how to speak the phrases, it's not the way to go.This is so far the best app for translating.

8. 2 thumbs up!!It used to allow you to copy the detected input language in the audio translations, but after an update it's not even an option.

9. Microsoft's easy translator from english/spanish or reversed, with larger print for those with mature eyes👁👁.. I love it♥️ A plus for any reader as the print is easily read regardless of lighting💯%I use it as a teacher to teach some students with very low proficiency in English.

10. The first two are most common and the third is for special cases.]Wasn't expecting much since it's MS, so not disappointed, but this is tied with one other app I've tried of several for being the worst at recognizing speech from a speaker, not registering it at all.

11. Equally as positive is the quality of the translation, at least relative to Google Translate's translations, which are pretty solid for Lithuanian.

Steps to Troubleshoot & Fix Microsoft Translator Issues

1. Fix Microsoft Translator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft Translator: Restarting the app will resolve most errors.
  2. Update the Microsoft Translator App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft Translator" » Open Microsoft Translator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Translator » click "UPDATE".
  3. Clear Microsoft Translator app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Translator servers.
    1. On Android, goto Settings » Apps » Select "Microsoft Translator" » click Storage » click "Clear Cache".
  4. Check Microsoft Translator app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Translator might not work.
  5. Uninstall and reinstall Microsoft Translator. If nothing else has worked, completely uninstall Microsoft Translator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Translator not working


2. Fix Microsoft Translator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft Translator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft Translator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft Translator may not be able to connect to the Internet when running in the background.

Reported Issues