Contact Managed Home Screen Customer Service

Why should I report an Issue with Managed Home Screen?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Managed Home Screen app, for corporate-owned devices in organizations subscribed to Microsoft Intune, enables the Multi App Kiosk mode for specific, locked down use.

2. It helps your organization remotely configure and customize the home screen on the device(s) to deliver a highly productive single use experience.

3. This app replaces the default home screen or launcher to restrict device activities and access based on remotely configurable settings.

4. Important: This app is for organizational use only and works only with devices managed by organizations subscribed to Microsoft Intune.

5. If you work for an organization and are a user of this app and are facing issues or have questions about its use (including your company’s privacy policy), contact your IT administrator.

6. Individuals downloading this will not be able to manage, configure or use this app.

7. This app should only be deployed by your organization.

8. Do not contact your network operator, the device manufacturer, or Microsoft for support.

1. e.g. Wi-Fi selection doesn't work at all in kiosk mode so we had to add a shortcut to a third-party wi-fi switcher app.It says its not for my device, meanwhile, it already changed my wallpaper to an extremely ugly 👹 image! Yech👅😛😜😝🤤👅! Thank goodness, I have my wallpaper image readily available! Why do stupid developers take the liberty of overlaying your wallpaper with their unwanted dark blue, abstract, so-called art image? They need to wake-up ☕! Have a cup Microsoft.

2. I wish the Home Screen allowed or incorporated some static widgets? Like areas where notes or info could be displayed?I get what this is trying to do and that it's aimed at whole organizations, but having the device enrolled to the organization is really too much work for small businesses that are just looking to set up a little kiosk to maybe just advertise their product/app.

3. This happened before but when this happens it starts bigging out.This doesn't work on my device It always says "device not setup" I have Samsung galaxy m04Customization on the kiosk mode is 'OK'.

4. We need to have simple Swipe to unlock, basically to inherit device security policies.I'd like to be able to brand the wallpaper on these devices (we use the multi-app mode.

5. The timer for a pin, only works with "screensaver and pin to unlock" enabled the default Andriod is 30 seconds to save battery users hate it keep having to put pin in.Quirky and buggy, needs work.

6. I'd also love to make use of the admin unlock PIN but can't see any documentation on how to implement this Also, It doesn't seem to support landscape mode for Android tabletsWithin Endpoint Manager unable to set the length of numeric pin or complexity.

7. App works as intended, but needs serious polishing, especially on a device lock/unlock side as it is requiring PIN in conjunction with lousy Screensaver.

8. It's completely unusable for people like that.I'm surprised how many negative reviews even when the description clearly says that this app is designed for managed devices, controlled by intune or any other MDM.

9. 🤷 I think there's room for improvement, but it's a good utility to be able to lock down devices or 'simplify' them for users.

10. When I hit the icon and home screen now it says that the device is not set up yet.

11. I think Microsoft is soft in the head 😁😂🤣!What a useless app! My phone is not provided for school or work.

1. Fix Managed Home Screen Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Managed Home Screen: Restarting the app will resolve most errors.
2. Update the Managed Home Screen App. Here is how:
   1. On Android goto PlayStore » Search for "Managed Home Screen" » Open Managed Home Screen » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Managed Home Screen » click "UPDATE".
3. Clear Managed Home Screen app cache: Clearing cached data will force your app to retrieve the latest data directly from Managed Home Screen servers.
   1. On Android, goto Settings » Apps » Select "Managed Home Screen" » click Storage » click "Clear Cache".
4. Check Managed Home Screen app permissions. If any of these permissions required to use your device's features are disenabled, Managed Home Screen might not work.
5. Uninstall and reinstall Managed Home Screen. If nothing else has worked, completely uninstall Managed Home Screen then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Managed Home Screen not working

2. Fix Managed Home Screen Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Managed Home Screen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Managed Home Screen not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Managed Home Screen may not be able to connect to the Internet when running in the background.