Contact Australian Taxation Office Customer Service

Why should I report an Issue with Australian Taxation Office?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Australian Taxation Office to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. At tax time you can easily upload your myDeductions records to your tax return or email a copy to your tax agent. - Tax withheld calculator: calculate the amount of tax to withhold from salary and wage payments. - ABN Lookup: search for an Australian business number (ABN). - Business performance check: compare your business with similar businesses in your industry using the latest Small business benchmarks.

2. A myGov account linked to the ATO is required for a personalised tax and super experience. - myDeductions: record your work expenses as an employee or sole trader.

3. The data we collect doesn’t identify you and you can choose to turn this off at any time in your app’s settings.

4. The ATO app allows you to manage your tax and super affairs on the go – making tax simple & easy.

5. Sole traders can also record income.

6. The ATO app can automatically send usage data to help improve the app.

7. GPS can be used to record trips in myDeductions.

8. Continued use of GPS running in the background can dramatically decrease battery life.

1. I just tried to login again using the app.... NOPE! STILL not working.Really good for trying to find out all about your super and such things and very extensive and laid out really great and gives you contact details for lost super and your tax results for the year or previous yearsHonestly it won't let me in one day then it will let me.. then telling me I owe ridiculous 👀 amount of money ( glitch) then when I need to do my fuel credit it won't let me 🙄 the app is useless and very annoyingGreat if we didn't have perpetual "error occured".

2. Very frustrated because now I need to manually copy all the data across.Useless. The logging a trip using GPS rarely works.

3. It's just start and finish which is annoying if you are doing a few stops.Great and amazing services.

4. With deadline looming, is this ato's way of extracting a fine?It doesn't give me the option to claim uniforms anymore.

5. Great for record-keeping, but doesn't upload anymore.

6. Unable to upload deductions (trip and expenses).

7. My partner has identical phone and same software version and has the option.Wow ! I had linked it before to my gov.

8. I'm impressed with the help i got from themSeems to work first time straight off the bat and straightforward.

9. I got to the end of the financial year and was unable to upload.

10. Every time I try so hard to link it keeps saying error.

11. But, will it next time? that's been my previous experience with My Gov apps.

1. Fix Australian Taxation Office Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Australian Taxation Office: Restarting the app will resolve most errors.
2. Update the Australian Taxation Office App. Here is how:
   1. On Android goto PlayStore » Search for "Australian Taxation Office" » Open Australian Taxation Office » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Australian Taxation Office » click "UPDATE".
3. Clear Australian Taxation Office app cache: Clearing cached data will force your app to retrieve the latest data directly from Australian Taxation Office servers.
   1. On Android, goto Settings » Apps » Select "Australian Taxation Office" » click Storage » click "Clear Cache".
4. Check Australian Taxation Office app permissions. If any of these permissions required to use your device's features are disenabled, Australian Taxation Office might not work.
5. Uninstall and reinstall Australian Taxation Office. If nothing else has worked, completely uninstall Australian Taxation Office then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Australian Taxation Office not working

2. Fix Australian Taxation Office Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Australian Taxation Office be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Australian Taxation Office not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Australian Taxation Office may not be able to connect to the Internet when running in the background.