Contact MyBike Customer Service

Why should I report an Issue with MyBike: GPS bike computer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Basfed to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. List of all your bike rides, with details for each one (distance, start time, time, pause time, average speed, calories, max speed, max altitude, min altitude, initial altitude, final altitude, ascent road, descent road, elevation gain, elevation loss, max slope, average pace).

2. Detailed graphs related to your bike rides, which show data of the whole ride (altitude, slope, speed, power, time).

3. MyBike allows you to collect and record data and precise details about you bike rides.

4. Data of the whole ride (distance, time, calories, average speed).

5. Real-time data available when you are riding (speedometer, altitude, power, slope).

6. Share the details of your bike rides with your friends choosing the social apps you prefer.

7. Once you finish a bike ride you can analyse simple and interesting graphs which summarize your activity.

8. Advanced mode for advanced cyclists which can calculate further more precice data (cadence).

9. Supported languages: English, Italian, Spanish, German, Portuguese, French and Russian.

10. The developer will appreciate feedbacks about the app, including advices and features that can work wrong.

11. If this app gets stopped while recording try to disable all available battery saving options, or lock (or pin) this app in the recent app list, if possible (for example if there is a lock in the recent app list).

1. Immediate uninstall.It is awesome....but somehow it lags in measuring acceleration after brakes are used....otherwise a useful app for those who like cycling as a part of workouts.Dissatisfied app, Indian map is not correct, India's part is shown as pakistan and china's part, that's intolerable, correct it immediately, this app totally of no useGreat app love that it shows actually bike path to follow I also use it walking, I get my speed and miles.

2. also would be better if you could just input wheel diameter in inch (the thing that's printed on the tires) and if you could input handlebars... actually it would be better in general if it were more noob friendlyLooks good and does most of what I need.

3. Since I have a Garmin Vivoactive HR watch with a good cycling app I cross checked with that and the slope in front of our house is still 12%.

4. Never had it stop working in the middle of my ride like others I used.When an app crosses the line for acceptable amount of advertising... they automatically get a 1 star... but otherwise it would be a great appStops recording without warning, and no way to recover.

5. So why will the app not show that value when all the rest including the height differential between the bottom of the slope and the top is correct??? Any suggestion highly appreciated.

6. functional... would be better if there was an option to choose bike type (roadbike, mountain bike, city bike, unicycle, tandum, velomobile).

7. PS why use a 5" Smartphone if one has a Garmin watch? Because the phone straight ahead is easier to read than the 1.5" screen on the watch.

8. Especially when riding at speed on the road.Requires persistent access to your location, even when the app isn't in use.

9. This app have very good accuarcyGood navigation instrument out on the field.

10. That said, try as I might this app will not indicate slope %.

11. But when phone attend the data is loss.

1. Fix MyBike Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyBike: Restarting the app will resolve most errors.
2. Update the MyBike App. Here is how:
   1. On Android goto PlayStore » Search for "MyBike" » Open MyBike: GPS bike computer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyBike » click "UPDATE".
3. Clear MyBike: GPS bike computer app cache: Clearing cached data will force your app to retrieve the latest data directly from MyBike servers.
   1. On Android, goto Settings » Apps » Select "MyBike: GPS bike computer" » click Storage » click "Clear Cache".
4. Check MyBike app permissions. If any of these permissions required to use your device's features are disenabled, MyBike might not work.
5. Uninstall and reinstall MyBike. If nothing else has worked, completely uninstall MyBike then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyBike not working

2. Fix MyBike Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyBike be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyBike not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyBike may not be able to connect to the Internet when running in the background.