Contact M2Wear Customer Service

Why should I report an Issue with M2Wear?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shenzhen United Power Technology Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The usage scenarios are as follows: When a user's phone calls or get a message, we push the corresponding information to the M2Wear device via BLE.

2. Customize and sync notifications and sync incoming call info and recent call.

3. Call reminder, SMS notification is the core function of the app.

4. Pair and manage various smart devices such as Smart Band and Smart Watch.

5. Keep an eye on your health by recording and visualizing your daily activities, heart rate, sleep data, etc.

6. Track your routes and record steps, workout duration, distance, and calories burned.

7. This function is our key function which can only be achieved by using this permission.

8. Generate personal exercise reports to understand your progress.

1. All the watch faces are Chinese.Please Give A New Update The App Fast I'm Not Receiving Any Notifications On My Watch it always shows an pop up in the app turn on the notification push function even my notification function is on then i too I don't get any notifications on my watch please please fix this issue and give a new fresh update fast As possible.... Please check everything before giving the update...And After unbinding and binding again then too i don't receive any notifications of WhatsApp, SMS And Instagram🙏🏻🙏🏻I can't understand what's the problem with this app.

2. Moreover I am unable to download my own customised watchface.Full of Crazy Sticky bugs after the update it doesn't show notifications and 'yt' reminders it's full of glitch fix it! Bruh!!! m2 wear fix.At first this app was very good but after the update it is only useful for changing the time in the watch.

3. I've tried to check my Gmail name, but all my things are correct, and I things are correct, including the email addressThe app shows tons of watch faces but when watch is synced, only few options are visible.

4. Change these and it'd be greatThe app does have the ability to change temperature from C° to F° nor KM to miles on the watch.

5. watch faces in the app was not syncing and some of the customized watch face (photo) also not syncing properly.

6. Not good.Recently , I bought the watch which is used along with this app, I downloaded and went to go register an account, but it said that I had no internet.

7. Worst of all is bt calls via watch won't work unless call and audio is selected on the phone's bt connection.

8. so we need a update soon to solve this.Idk what happened but after this last update there was tons of awesome new watchfaces and when I went to install some of them they were gone.

9. It does show miles in the app, but it doesnt on the watch.

10. I backed up the last few versions of this app so I can revert to them to get that watch face back.

11. This is such a pathetic app and it needs to be fixed or add new watch faces.

1. Fix M2Wear Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart M2Wear: Restarting the app will resolve most errors.
2. Update the M2Wear App. Here is how:
   1. On Android goto PlayStore » Search for "M2Wear" » Open M2Wear » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for M2Wear » click "UPDATE".
3. Clear M2Wear app cache: Clearing cached data will force your app to retrieve the latest data directly from M2Wear servers.
   1. On Android, goto Settings » Apps » Select "M2Wear" » click Storage » click "Clear Cache".
4. Check M2Wear app permissions. If any of these permissions required to use your device's features are disenabled, M2Wear might not work.
5. Uninstall and reinstall M2Wear. If nothing else has worked, completely uninstall M2Wear then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing M2Wear not working

2. Fix M2Wear Server issues & Internet Connection

1. Check network connection: An unstable Internet will make M2Wear be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to M2Wear not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, M2Wear may not be able to connect to the Internet when running in the background.