contact HryFine

Contact HryFine

Published by Shenzhen United Power Technology Co., Ltd.
Updated: Feb 23, 2022



Report an issue with HryFine.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with HryFine?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shenzhen United Power Technology Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



HryFine Features and Description

HryFine is an application that integrates data and services for wearable products to provide users with a complete, unified and convenient experience. With this application, you can: (1) Receive calls reminders, SMS reminders, synchronous SMS, address book, Remote photo taking, third-party app message real-time push, etc. (2) Check the bracelet's power, Bluetooth anti-lost warning and device search. (3) Support languages are Simplified Chinese, Traditional Chinese, English, German, French, Spanish, Italian, Japanese, Russian, etc.

contact HryFine image 2   contact HryFine image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I had brought smartberry 123 smart watch in March month from Dubai and I want to complain you that when I had put watch in water it started flickering and got turned off I tried to turn it on but it did not get turned on
    Please help me hry fine
    I shall be VERY thankful to you

    — by Sukhbir singh 1 week ago


  • My watch did not come with a charger

    — by Johnnie Sparkman 1 week ago


  • I want to update my wacth

    — by Ipeleng 2 weeks ago


  • My hryfine app is not pairing with my waych

    — by James Mudasia 2 weeks ago


  • No puedo instalar las caras de mi reloj inteligente 116 plus, por error de conexion al servidor

    — by Félix 2 weeks ago


  • I can't connect to my hryfine watch

    — by Sunday 2 weeks ago


  • The app (HryFine} keeps asking for valid email address to get the validation code????

    — by Frederick Sparkes 3 weeks ago


  • Contact not saved

    — by Naveen Kumar 3 weeks ago


  • The rubber strap to my hryfine wrstwatch got broken. How do I replace it. Thanks for your quick response

    — by james edide 3 weeks ago


  • Good day, how do you retrieve your account number and password on the Hryfine app.... I cannot log in to my account?

    — by Adri 4 weeks ago


  • problemai sozdat etmek

    — by Sahy 4 weeks ago


  • I bought smart berry s18 watch yesterday this is worst smart watch it operates by itself and opens other apps itself I thought it the best watch company but it's worst
    Your team must give me a new good watch

    — by Shreyas 4 weeks ago


  • Activity step counter not working

    — by Karen Carney 1 month ago


  • I just the watch ⌚️ but it can't charge and no power on, I don't no what to do please help me out

    — by Oladipupo kazeem 1 month ago


  • I can NOT get a verification code sent to my email. How can I register on your site to set up my watch? Error "Send SMS exceeds the limit":

    — by Thomas Churches 1 month ago


  • I can NOT get a verification code sent to my email. How can I register on your site to set up my watch?

    — by Thomas Churches 1 month ago


  • My watch don't saw wrong time

    — by Vaibhavi chaudhari 1 month ago


  • I have purchased one of your watches with a magnetic charger but it will not charge. Also where is the power switch. I set up the app on my iphone but it will not connect to the watch. It did once and then stopped working. Should I return to seller.

    — by Ann North 1 month ago


  • The watch can't connect to my phone Bluetooth

    — by Shanie 1 month ago


  • Call remainder problm

    — by Abhi sharma 1 month ago


  • I cannot get my watch to power on or charge

    — by Tricia Cranford 1 month ago


  • Wow I was so surprised by the many complaints. I have several, sorry. The writing in the book is way way too small, cannot read. Vreceved 2 watches, don't even have their info because I am having a difficult time charging, and can't even turn on. Come on y'all, I'm not the dummy I'm feeling like. This is crazy. Please inform me by email or I'll merely return and not have anything good to say. Hope that's not the case. My email [email protected] thank you
    Debra cordes

    — by Debra Cordes 1 month ago


  • Watch is very poor quality! Filled out survey, was supposed to WIN PRIZE but pay postage! Was charged $64.99 plus postage! When attempting to connect band, impossible! Used FITBAND instead. When attempting to take watch off band it fell apart! Was able to snap it together but it will not charge! What now?

    — by Kathleen Neiman 1 month ago


  • Counting steps without walking!

    — by Marwan Khalid 1 month ago


  • My HryFine app is not working it’s not connecting to my watch when I go to the app and try it connect then the app closes and again when I try it keeps closing please can you fix this problem asap

    — by Disha 2 months ago


  • The watch does not stay stable on one screen it is constantly changing therefore wearing down the battery.Ihave had a lot of this problem

    — by Sandra Morton 2 months ago


  • The HryFine was working perfectly fine for a few days. One day I noticed it was off. I tried to charge it and press the power button, but am unable to get the HryFine to turn on or display anything. Wore it for less than 1 week and was starting to like it.

    — by Rick Guillen 2 months ago


  • I brought 2 smart watches...and when I charge that phones it cannot charge both 2 watch cannot charged And The Hryfine app also not working And the smart Phone Watch it can't connect the Phone calls or ect...

    — by Akhila 2 months ago


  • hello..,
    once I unbind the device and then how again connect the same device because when I try to connect like before it shows connection FAILED or otherwise no device found like that...,Pls solve my problem as soon as possible

    — by hafla muhsin 2 months ago


  • hello..,
    once I unbind the device and then how again connect the same device because when I try to connect like before it shows connection or otherwise no device found like that...,Pls solve my problem as soon as possible

    — by hafla muhsin 2 months ago


  • What does it mean on hryfine app password inconsistent

    — by William 2 months ago


  • The app has reset and it’s not sending me the verification email when I try to log in

    — by Finn Rogers 2 months ago


  • Hello, the hyrefine app didn‘t take the e-mail-Adresse anymore which we used for the app. We can‘t use it anymore. New registration is also not possible. What can we do?

    — by Jens Krahl 2 months ago


  • I cant sign up in your app , hryfine . It says enter a valid email address. This is my valid email address and its not working. Help me !

    — by Mohammed taqi 2 months ago


  • I can't register with my gmail. It say's that the gmail is invalid when it is the right one.I'm trying to make a account on phone to connect my watch with but can't register.I hope to get some code soon.

    — by Adisa 2 months ago


  • I Received a Smart Health Watch but No Charger So How is this Watch Any Use for Me

    — by Diane Alexander 2 months ago


  • Bonjour je n'arrive pas a créé un compte sur l'application hryfine pour pouvoir connecter ma montre et recevoir les SMS urgent svp

    — by Gadret 2 months ago


  • It happens that I have two digital watches and I cannot set them up because your app does not recognize them.
    Also, on my phone, the app does not recognize my password. I used three new passwords and each time, it tells me that the passwords are inconsistent.

    — by Gerald Sterling 2 months ago


  • What is the old password? I just register it. I tried to change the password by selecting forgot password but after through email verification also cannot proceed and update.

    — by Noorsyahidah 2 months ago


  • I cannot get my Smart Hand Ring to charge.

    — by Mark Medrano 3 months ago


  • Phone not connected??

    — by Reynelda O'Toole 3 months ago


  • I am trying to register on the app. I put my email in and click the verification code. You then say an email has been sent. It has n’ the, so I cannot set up the watch.

    — by Alison Taylor 3 months ago


  • It's showing email not registered while I reset my password in hryfine

    — by Sinan 3 months ago


  • How to change the 24 hr to 12 hr clock

    — by Joey Z 3 months ago


  • I uninstalled the app!! Coz it was giving issue , only to install it back !! I can’t login again !! Please help !!

    — by Mhimi 3 months ago


  • I just bought a Maxtona watch but it uses the Hryfine app to connect. When I connect Bluetooth it connects with all sounds from my phone which I don’t want. Only sms and call is what I want. How do I chose which apps? Thank you.

    — by Mia 3 months ago


  • Only worked for 5days now will not charge.

    — by trevor 3 months ago


  • Quelques minutes après avoir connecté ma montre à mon téléphone, cette dernière ne s'allume plus et ne charge plus. Il faut savoir que je l'avait chargé à 100% la veille et ne l'avais pas utilisé depuis. J'aimerai bien savoir ce qu'il se passe pour la rendre de nouveau opérationnelle. Merci par avance.

    — by Emma 3 months ago


  • Where do u but a charger for my HryFine watch

    — by Mick Garry 3 months ago


  • Please help. I was given an Hryfine watch but I have no user manual or where to buy parts. Can you help? Thank you.

    — by Anthony Guerrero 3 months ago


  • App hasn't worked since update in January. Absolutely poor as I and a lot of people have wasted money on your now useless product.
    Please can someone advise me on when this issue will be fixed.

    — by Andrew Jukes 4 months ago


  • My smart watch arrived 21st February 2022 and set up was easy. Today I tried to recharge and it won't! Very disappointed and don't know what to do.

    — by Dolores Torkilsden 4 months ago


  • Sr meri smart watch me contact name nahi add ho rahe hai plzzz help.

    — by Rajkumar 4 months ago


  • gterhthtrh

    — by sirine 4 months ago


  • Smart watch xbole onn and saya xdpt terima verifivation code

    — by Nurhashima binti mohammad 4 months ago


  • Not able to login user on apps hryfine

    — by Khaty 4 months ago


  • I just got it and it's not connecting bringing different errors like too many connections

    — by Adeyemo Yetunde Christianah 4 months ago


  • Ciao

    — by Pacio 4 months ago


  • Cf

    — by Ramona Gyorgyicza 4 months ago


  • Please open app

    — by Zhila 4 months ago


  • I can't log in on the app
    Please help me :(

    — by Syed Abdul mubeen 4 months ago


  • How do I get a verification code for the app?

    — by Holly Seale 4 months ago


  • I have a issue whenever i try to login through my gmail this Hryfind app gives this error
    SQLSTATE[08004] [1040] Too many connections (SQL: select `uid from `dial_member_email` where (email` = [email protected]) limit 1)

    — by Makhdoom butt 4 months ago


  • I have an iPhone using your program hryfine to program the smart watch however it want let me get a code. I registered but it stalls and doesn’t do anything

    — by Wayne Lamm 4 months ago


  • Pls help me how to start my watch, I can't register the apps . The system said, "too many connection". Tqsm

    — by Suriani 4 months ago


  • I m download hryfine aap then i login with my Google account but it's not connected .

    — by Manish 4 months ago


  • How can I know the old password of our refyne app

    — by Imran 4 months ago


  • my watch not working

    — by ERROL DOUGLAS 4 months ago


  • Can add contact,call,phone n all app

    — by Gideon Kipkoech 4 months ago


  • downloaded app and am trying to create an account in order to pair with my iphone 6. Will not accept info

    — by Jacqueline Stumke 4 months ago


  • Why hryfine cant connect to Android app hand phone.

    — by Aida 4 months ago


  • Belittle

    — by Babar Ali 4 months ago


  • Can somebody call me I've read and listened to every tutorial and it's not working call me at 678-993-3663

    — by stephen savage 4 months ago


  • My watch is useless. I give up. I never received any human help .don't bother. I will just remember never to deal with your business again.

    — by William Paish 4 months ago


  • I am 73 years old. I can not figure out how to start my watch my phone 3528706552.I must talk to a human.

    — by William Paish 4 months ago


  • I just bought an Hryfine watched not up to a week and the screen got broken and i need an assistance in fixing it

    — by Adewara Temitope 4 months ago


  • My wok smart watch my phone no contect. My phone Samsung

    — by Maribelisse Moreno 4 months ago


  • Send my Verification code please

    — by Hasra juma 4 months ago


  • After I changed a dial, one of the dial got corrupted and started glitching. Also the calculator is black and the setting shortcort at the start is black also.

    — by Elizabeth 4 months ago


  • Hi, i received my smartwatch t100 plus trop dans ago. When i installed the apps hyrefine With the qr code the first day no problem but the second day impossible to launch the apps. The apps always closes automatically with error message. I have a Android samsung note ultra 20. Please can you help me. Thanks so lot.

    — by Sylvianne Dubuc 4 months ago


  • I am having trouble turning on the Hryfine app on my Android device & I can't connect

    — by Sean Kelly 5 months ago


  • My smart watch incoming call notification show problem please help me

    — by Zulkar 5 months ago


  • Mere phone main incoming call notification Nahi aa raha

    — by Zulkar 5 months ago


  • Hi bb

    — by Youcef yoyo 5 months ago


  • Bonjour
    je ne peux plus regarder l'application sur mon téléphone depuis quelques jours . on me demande adresse mail et mot de passe et à chaque fois adresse mail pas valide

    — by yves thuillier 5 months ago


  • I can't get my watch to power on. Dont even know what kind of charger it takes

    — by Juanita Michelle Daulton 5 months ago


  • I have requested this be canceled since 12/19/2021 when I was charged by Aura for $54.49 and again on 1/19/2022 by Synced Products for $54.49 both of which are under this company!!! I demand a full refund as product does not work and I canceled immediately when I was charged the first time. This has been the worst experience I have ever had with a company that promotes HEALTH Products!!!! I am a nurse and there has been nothing healthy regarding my experience with this company and I have no problem informing anyone on every social media outlet my review of your app, what it has taken to cancel, get my money refunded, and the worst customer service ever!!!! As a nurse, I also have a lawyer on retainer!!! Stop taking my money! Give my money you have taken back! Cancel this subscription!!

    — by Theresa Newbury 5 months ago


  • Nu email adres is nog ok, when i want to register voor nu smart

    — by Elly Van Hees 5 months ago


  • How to charge my watch, you did not have a charger, where i charge it, also my order is buy one take one, but i received only one, so sad after the calamity we've had here in bohol, this what i get

    — by Rolando Estigoy 5 months ago


  • No verification code received

    — by Jackie collins 5 months ago


  • I can't get my verification code

    — by Makhosazana 5 months ago


  • I can't get my verification code

    — by Makhosazana 5 months ago


  • I am very confused my hryfine watch keeps saying goodbye to me and turning of?
    Also watch sport app is not the same has phone app?
    Phone has got walk run bike out door running?
    watch app has got run skipping and situps witch don't match with watch?
    On box it says up to 30 workout modes and water resistant up to 50 meters swimming stroke ?
    I have got Hryfine app do I need a different app?

    — by Pauline Hughes 5 months ago


  • Vibrate nahi ho raha hai

    — by Vikash kumar 5 months ago


  • Says its charging but it doesn't.

    — by Carol Mackie 5 months ago


  • After several attempts with blue tooth on, I cannot get the watch to connect to my Iphone 12pro?

    — by Lionel W Valley 5 months ago


  • I can't sign up it won't send the verification code

    — by Ryam 6 months ago


  • My Account # Acct. # B10GZ9923QPS, I don't know how to clear the data at the end of the day or should I say the first this in the morning. Please help guide me to be able to clear the data, so I Can reset my bracelet. I know I can't possibly do steps while I am sleeping. I wore the Smart Hand Ring/bracelet all day yesterday and to sleep; Dec. 26,2021.

    — by Stacey E Hall 6 months ago


  • why does Hryfine not recognise my email adress

    — by Teifion Athernought 6 months ago


  • Hello,
    Can you please help my watch just stop working how do I fix it?

    — by Eldon 6 months ago







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