contact HryFine

Contact HryFine

App by Shenzhen United Power Technology Co., Ltd.




Report an issue with HryFine.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with HryFine?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shenzhen United Power Technology Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



HryFine Features and Description

HryFine is an application that integrates data and services for wearable products to provide users with a complete, unified and convenient experience. With this application, you can: (1) Receive calls reminders, SMS reminders, synchronous SMS, address book, Remote photo taking, third-party app message real-time push, etc. (2) Check the bracelet's power, Bluetooth anti-lost warning and device search. (3) Support languages are Simplified Chinese, Traditional Chinese, English, German, French, Spanish, Italian, Japanese, Russian, etc.

contact HryFine image 2   contact HryFine image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • How to charge my watch, you did not have a charger, where i charge it, also my order is buy one take one, but i received only one, so sad after the calamity we've had here in bohol, this what i get

    — by Rolando Estigoy on Jan 19 2022


  • No verification code received

    — by Jackie collins on Jan 14 2022


  • I can't get my verification code

    — by Makhosazana on Jan 13 2022


  • I can't get my verification code

    — by Makhosazana on Jan 13 2022


  • I am very confused my hryfine watch keeps saying goodbye to me and turning of?
    Also watch sport app is not the same has phone app?
    Phone has got walk run bike out door running?
    watch app has got run skipping and situps witch don't match with watch?
    On box it says up to 30 workout modes and water resistant up to 50 meters swimming stroke ?
    I have got Hryfine app do I need a different app?

    — by Pauline Hughes on Jan 13 2022


  • Vibrate nahi ho raha hai

    — by Vikash kumar on Jan 04 2022


  • Says its charging but it doesn't.

    — by Carol Mackie on Jan 03 2022


  • After several attempts with blue tooth on, I cannot get the watch to connect to my Iphone 12pro?

    — by Lionel W Valley on Dec 31 2021


  • I can't sign up it won't send the verification code

    — by Ryam on Dec 28 2021


  • My Account # Acct. # B10GZ9923QPS, I don't know how to clear the data at the end of the day or should I say the first this in the morning. Please help guide me to be able to clear the data, so I Can reset my bracelet. I know I can't possibly do steps while I am sleeping. I wore the Smart Hand Ring/bracelet all day yesterday and to sleep; Dec. 26,2021.

    — by Stacey E Hall on Dec 28 2021


  • why does Hryfine not recognise my email adress

    — by Teifion Athernought on Dec 27 2021


  • Hello,
    Can you please help my watch just stop working how do I fix it?

    — by Eldon on Dec 27 2021


  • How do i charge the unit without a charger? You did not include one wiyh the unit!

    — by Donald Baker on Dec 23 2021


  • I don't have a charger for the "watch". How do I charge it?

    — by Donald Baker on Dec 22 2021


  • I downloaded the app but all efforts to connect with my phone will keep saying I should on the location, which is on so what do I do

    — by Nnaemeka Nnodi on Dec 20 2021


  • I pitched a HryFine smart bracelet from Gunush & unfortunately despite following instructions & downloading Manuel the step counter or distance does not record. Can you please advise?
    Many thanks Hilary Prosser

    — by Hilary Prosser on Dec 19 2021


  • cant sign in to app

    — by JOHN BARS on Dec 12 2021


  • I can't get a verification code

    — by Jaimie Kokko on Dec 08 2021


  • Device connection failed

    — by Mohammad bilal on Dec 07 2021


  • My HryFine app on my iPhone is not working, when I try to open it, it closes immediately

    — by Blessing on Dec 06 2021


  • Cannot charge fitness tracker. Neither one work and I would like a refund for both watches. Very disappointed with the products. Thank you

    — by Lucille Hudson on Dec 01 2021


  • M4 worked fine for about a month. Began losing its charge and never charged completed. now battery drained and won't charge at all. Very disappointed

    — by Marc Skorupski on Nov 30 2021


  • am battling to register on the app on my phone

    — by Vanessa on Nov 30 2021


  • How do I charge the device as it dint come with any cable or instructions on where the charging point is located

    — by Esther on Nov 28 2021


  • I bought 10pcs of Hryfine smartwatch, I am finding it hard to synchronised it. I quite challenging.

    — by John Benson on Nov 27 2021


  • I have downloaded the app on my phone for my M4 Smart bracelet, every time I go into the app to register it throws out an error saying Connection to the server failed please try again later. I have been trying to register since Tuesday but no luck

    — by Vanessa on Nov 25 2021


  • I got my Smart bracelet yesterday but cant turn it on.. i charged it , didn’t help. It’s black .Could you send a new one that works please ?

    — by Berit Fuglesteg on Nov 24 2021


  • M,y Hryfine device is not recognisating my email address

    — by Dave Tomkins on Nov 22 2021


  • My smart watch suddenly stopped working. Within 60 days of purchase.
    I don't know how to fix it or better still trade it for a higher grade. Thank you.

    — by Chimezie Okere on Nov 10 2021


  • Ho

    — by Bahast on Nov 10 2021


  • Cant login. Says incorrect username or password but cant get password reset ?

    — by Peter McDougall on Nov 09 2021


  • Not able to discover my watch on Bluetooth. Help pley

    — by Gurbhupinder on Nov 02 2021


  • I got a verification code but watch won’t connect to my iphone

    — by Joan on Oct 30 2021


  • I was not aware that I would be charged a monthly fee for this watch. I do not use it. Please cancel any recurring fees.

    — by Cindy Bowers on Oct 29 2021


  • Hi.
    I want to delete my account and all my data.
    I will no longer use the smartwatch so I don't want to keep the app account active.

    — by Hugo on Sep 21 2021


  • Unable to register. Cannot reach server.

    — by Derek Fox on Sep 18 2021


  • Can't get it off military time

    — by Linda Decato on Sep 18 2021


  • J'aimerais pouvoir mettre mes contacts téléphoniques sur la montre connectee

    — by Schlatter on Sep 13 2021


  • I am being charged multiple times on my debit card and it is an authorize charge that I did not consent to. I need to be taking off of charge.

    — by Davondria Johnson on Sep 10 2021


  • Why are you asking for my Social Security # in order to connect my device. I see no reason that you would need my personal #.

    — by Fran Flevotomos on Sep 10 2021


  • I can't get a verification code. It says cannot connect to server. Can you send me a code

    — by Dustin Davis on Sep 07 2021


  • we are unable to set up our new watch, but the app on our iphone isn't allowing us to register our eamil, when we press get verification code it gives the mesage `failed to send verification'

    — by Caz Costar on Sep 04 2021


  • I don't know how to register to application

    — by Irina on Sep 04 2021


  • App fails to verification code in order to register

    — by Rita on Sep 03 2021


  • Why i can.t regester a count

    — by Maiwand on Sep 02 2021


  • i cannot obtain my verification code and i am connected to wifi and tried using my data

    — by Whitney Damons on Sep 01 2021


  • I never requested the subscription. You started the subscription without my permission.

    — by JUGAL k AGARWAL on Aug 31 2021


  • I have just brought a watch and I downloaded the app to register an account I put in my email and pressed send verification code, when I pressed it it said failed to send verification code

    — by Maisie on Aug 30 2021


  • When setting up my app on my iphone I put my email in, the verification code and my password and I get a message that says fail to edit.

    How do if fix that.

    — by George mcguire on Aug 30 2021


  • I'm trying to register to setup an account on the app. I don't know how or where to get the verification code. Can you please tell me the code?

    — by Jodi Anderson on Aug 29 2021


  • I can’t get my verification code

    — by Chris Jedrey on Aug 28 2021


  • Hi I had some questions how do I change the 24 hour clock into 12 clock

    — by Kayla Coleman on Aug 28 2021


  • Verifiction fail. When put in my logins

    — by De Don on Aug 27 2021


  • Cannot receive verification code. says unable to connect to server. how do I get code?

    — by Ross Gilbert on Aug 25 2021


  • I'm not sure what email account I used to first setup my HryFine. I haven't used it for several weeks & now when I try to connect to it - I am unsuccessful. Please advise

    — by Mary Gatt on Aug 22 2021


  • App says failed to send verification when logging in, iOS device

    — by Alyasher Timbang on Aug 22 2021


  • Hi. My smart watch, can’t charge now. I wasn’t able to use this. What should i do?

    — by Gel on Aug 20 2021


  • I can't get verification code

    — by Matt Friend on Aug 19 2021


  • I just received the bracelet and I charged it. It worked for a littke bit but wont turn on now.

    — by Mary ann obrien on Aug 18 2021


  • need an activation code for my Smart watch T500

    — by Esther Opoku on Aug 17 2021


  • I have the watch and I am trying to sign up using the app but I need a verification code to continue, I have tried to request but it says server is unavailable, please can you send me a verification code?

    — by Ema abdi on Aug 17 2021


  • I have the watch and I am trying to sign up using the app but I need a verification code to continue, I have tried to request but it says server is unavailable, please can you send me a verification code?

    — by Ema abdi on Aug 17 2021


  • I can’t get a verification code sent to my email

    — by Ilana Levinson on Aug 16 2021


  • I can't receive my verification code due to the server error

    — by Sizolwethu Andries on Aug 16 2021


  • I can not connect to get the verification code. while looking at customer complaints I found this is a common problem. Did we all just get ripped off?

    — by Mario Mojarro on Aug 15 2021


  • I am trying to use your app on a Samsung A51. How do I manage Samsung settings for autostart and background running?

    — by Mike Johnson on Aug 15 2021


  • Cannot get the code to connect

    — by Rodney Archibald on Aug 14 2021


  • Downloaded the app and everything but when I want it to send me the verification code it says "connection to server failed"

    — by Mark Cady on Aug 12 2021


  • I can't get my verification code

    — by Michele on Aug 11 2021


  • never received a verification code for m5, when will it arrive and how will it be sent

    — by Sheryl on Aug 11 2021


  • I can't get verification code

    — by Olawole on Aug 11 2021


  • Can't get a verification code from the app. It can't connect to the server

    — by Mr Brand on Aug 10 2021


  • I want to delete my account because i don't need it.

    — by Kriszi26 on Aug 10 2021


  • My strap broke
    Can you replace it please

    — by Joe Capone on Aug 10 2021


  • Don't receive verification code due to server error

    — by Adekunle Abiodun on Aug 09 2021


  • I need verification code to register

    — by Chris Solomon Etim on Aug 09 2021


  • I want to connect my new x8 smart watch to my Android phone but the verification code won't just come. Pls I need the verification code to register. Thanks

    — by Chris Solomon Etim on Aug 09 2021


  • Software will not send account number. Filled in all questions but when accessing for account number.... site says failed to send

    — by Richard Zechman on Aug 09 2021


  • Can't open

    — by SIZWE on Aug 07 2021


  • I connect my Smart bracelet M4 wt my phone to synchronize my wacth but the unit is not detected

    — by Emmanuel Ole on Aug 06 2021


  • Hi. Are your server offline coz i can't get a code

    — by Jeandre on Aug 06 2021


  • Can I call you?

    — by Betty on Aug 05 2021


  • I can not get a verification code for the app hryfine

    — by Annemarie M. Schoonheim on Aug 05 2021


  • Not sure how to change from kilometers to Miles and to change from 24hr to 12hr display

    — by Andrew on Aug 03 2021


  • I cannot figure out how to change the time to a 12 hour clock instead of military time. My Gmail also will not connect or send a verification on the app. Therefore my watch won’t notify me of my emails.

    — by Lauren Costa on Aug 03 2021


  • Trying to register not receiving verification code in email addr

    — by Ernest Troutman on Aug 02 2021


  • Why do i keep getting wrong user name when i used my right name

    — by Ridley kilesen on Aug 02 2021


  • Lost my apt and downloaded a new apt.It Will not scan the QR code or re-register the watch

    — by Lydia on Aug 02 2021


  • Can't bet verification code from HryFine app because connection to the server failed. trying to hook up my smart braclet M4 to my cell phone.

    — by Steve Phillips on Aug 02 2021


  • How do I get HryFine verrification code?

    — by Lenge Mbangeni on Aug 01 2021


  • My hryfine smartwatch will not connect to server, when entering my email in app it tells me cannot connect to server try again later for the past 2 days

    — by Tina Walker on Jul 30 2021


  • I can’t set up an account with the app - it says it failed to send a verification code - it’s just not working

    — by Kerstin Laudemann on Jul 29 2021


  • I cannot get a verificarion code to connect my fitness tracker to the appp
    Please send me instructions and a verificarion code

    — by Maey on Jul 28 2021


  • It is not possible to register with a code .I tryed 5 time.But i get a verivicatie code

    — by Herman on Jul 27 2021


  • Didn't get my verification code

    — by Schanè on Jul 27 2021


  • I purchased a Hryfine smart band watch but there was NO charger with it. Can I purchase a charger from y'all?

    — by Becky Stewart on Jul 27 2021


  • Hi,
    Can’t register as app says failed to send verification code - Plse advise solution

    — by Tracie on Jul 25 2021


  • tried to get a verification code but said: Failed to send verification code. Could not log into app or pair to watch

    — by Dennis Christian on Jul 24 2021


  • During initial setup, failed to send verification code comes up when I try to obtain it.

    — by Debbie Tarr on Jul 22 2021


  • Hi I would like yo know if you collect location history...I would like to get me location history off my phone and my watch for the past 18 months

    — by Mark Ramdass on Jul 19 2021







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