Published by PrivaPath Diagnostics, Inc. on Oct 16, 2024

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Why should I report an Issue with LetsGetChecked: Health Tests?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PrivaPath Diagnostics, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact LetsGetChecked: Health Tests image 1 contact LetsGetChecked: Health Tests image 2

About LetsGetChecked: Health Tests

1. LetsGetChecked offers empowering at-home health testing, with fast and accurate CLIA-certified lab results.

2. Order the health testing you need, from cancer screening to general wellness, COVID-19 testing, hormonal health, fertility, and sexual health.

3. LetsGetChecked's Activity section allows users to connect their health data through their apps and wearables.

4. With integrations with Apple's Health app or Garmin, users can see their data displayed in one place via the LetsGetChecked app.

5. At $39 per virtual visit, our healthcare providers will assess your health and provide next steps for testing, prescriptions, and treatment.

6. Take control of your health with your own personalized dashboard which allows you to track your health insights from home.

7. Experiencing symptoms or need some health advice?

8. All of our tests are delivered discreetly in a plain envelope with no reference to LetsGetChecked visible, for a private experience.

9. Our dedicated clinical team may talk you through your results, answer any questions you have, and offer guidance on your next steps.

10. Our options include erectile dysfunction (ED) medication and birth control pills with easy automatic renewals.

11. You now have the ability to order your test and track your results, all from your phone.

LetsGetChecked Customer Insights

1. I want a refund and my wasted time backI can never sign in!!! Always says something wrongwhile collecting the blood for my sample was a little nerve-wracking, it was still a fairly simple process, and the results came back quickly.

2. Don't believe me? read their ridiculous automated message that they will certainly post in response to this review.If you are planning to use this option to fullfill travel requirements, please don't do it, while AA is promoting this option test are dated based on "PT timezone", not the location where those were taken.

3. Results were professionally processed.I use LetsGetChecked for vital home test kits, very good options and serviceCan't finished activation.

4. AA agents are not trained to read the footnotes and I almost missed our flight because of the lack cross coordination between companies.excellent , my fingers still hurt after 1 day but otherwise it's really easy to order , register your kits and do these tests.

5. I do think that a small stand to hold the vial should be included in the kit, I ended up holding the vial by wedging it between the box and the inner box that it came in, and that worked well.The app is good, the kit arrived on time.

6. Test Kit arrived in good order...no delays and undamaged.

7. everything about the process seemed well thought out, from the app, to the test itself, then getting the results back.

8. The only concern is the pick up of the item, before you guys were collecting it through an post and now the UPS service, which is not a good service at all.

9. I received my results within 2-3 days of mailing the test kit back to them.

10. Worst experience ever!Simple, easy to use at home testing kits.

11. I had to use my own lancets because theirs did not prick hard enough to draw sufficient blood.Does not work on Android.

Steps to Troubleshoot & Fix LetsGetChecked Issues

1. Fix LetsGetChecked Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LetsGetChecked: Restarting the app will resolve most errors.
  2. Update the LetsGetChecked App. Here is how:
    1. On Android goto PlayStore » Search for "LetsGetChecked" » Open LetsGetChecked: Health Tests » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LetsGetChecked » click "UPDATE".
  3. Clear LetsGetChecked: Health Tests app cache: Clearing cached data will force your app to retrieve the latest data directly from LetsGetChecked servers.
    1. On Android, goto Settings » Apps » Select "LetsGetChecked: Health Tests" » click Storage » click "Clear Cache".
  4. Check LetsGetChecked app permissions. If any of these permissions required to use your device's features are disenabled, LetsGetChecked might not work.
  5. Uninstall and reinstall LetsGetChecked. If nothing else has worked, completely uninstall LetsGetChecked then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LetsGetChecked not working


2. Fix LetsGetChecked Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LetsGetChecked be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LetsGetChecked not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LetsGetChecked may not be able to connect to the Internet when running in the background.

Reported Issues