Published by Landmark Retail Limited - GCC on Dec 12, 2024

Report an issue with Home Box.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Home Box -  مفروشات هوم بوكس?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Landmark Retail Limited - GCC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Home Box -  مفروشات هوم بوكس image 1 contact Home Box -  مفروشات هوم بوكس image 2

About Home Box -  مفروشات هوم بوكس

1. Shop and enjoy great deals today. • Conveniently schedule your home furniture delivery and enjoy free assembly. • Pay by cash, Credit or Debit Cards, international Credit Cards, and Shukrans. • Easily return or cancel your order from our app in a few easy steps. • Earn valuable Shukrans and spend them for instant savings. • Favourite the products you love and shop them anytime you want.

2. Celebrate the joyous month and shop your Ramadan home needs, from Ramadan accents like tables, dining chairs, cushions and lanterns to serveware, cookware, home fragrances and beautiful candles to fill your Ramadan gatherings in warm ambiance and style.

3. Enjoy free delivery on orders over AED 299 (UAE), SAR 199 (Saudi Arabia), QAR 199 (Qatar), or BHD 29 (Bahrain) and on furniture orders over AED 999 (UAE), SAR 1,499 (Saudi Arabia), QAR 499 (Qatar) or BHD 69 (Bahrain).

4. As the holy month approaches, Home Box has your Ramadan preparations covered with a huge collection of Ramadan decor accessories, furniture and table essentials.

5. Explore a vast range of interior furniture, home furnishings, and more, spanning living room, bedroom, kitchen, and kids' furniture, all available online at Home Box!

6. Get ready for an exciting shopping journey with our exclusive up to 70% off Ramadan sale and make your Ramadan shopping experience even more delightful.

7. The Home Box app brings you over 4,000 affordable and fashion-forward home products, including value furniture, furnishings, and home décor.

8. Make the most of our Promise Plus guarantee with a 2-year limited warranty, price guarantee, and much, much more.

9. There’s a whole lot more for you to enjoy, so go ahead and download our Home Box app today. امنح منزلك لمسة عصرية مع مجموعة متنوعة من أثاث المنزل والمفروشات. ستجد كل ما تحتاجه في مكان واحد، من أثاث غرفة المعيشة، وغرفة النوم، والمطبخ إلى أثاث الأطفال. مع اقتراب الشهر الفضيل، يوفر لك هوم بوكس جميع مستلزمات تحضيرات رمضان بمجموعة متنوعة من إكسسوارات وديكورات رمضان والأثاث وأساسيات المائدة. احتفل بالشهر الكريم وتسوق احتياجات منزلك الرمضانية، بدءًا من الطاولات وكراسي الطعام والوسائد والفوانيس إلى أدوات تقديم الطعام وأدوات الطبخ والعطور المنزلية والشموع الجميلة التي تضفي على تجمعاتك الرمضانية أجواءً دافئة وأنيقة. ابدأ رحلة تسوق ممتعة مع خصومات وعروض رمضان الحصرية التي تصل إلى 70٪، واجعل تجربة التسوق لرمضان أكثر متعة. استمتع بالشحن المجاني على الطلبات بأكثر من 299 درهم في الإمارات أو 199 ريال في السعودية أو 199 ريال في قطر أو 251 دينار في البحرين، وعلى طلبات الأثاث بأكثر من 999 درهم في الإمارات أو 1,499 ريال في السعودية أو 499 ريال في قطر أو 69 دينار في البحرين. واستفد من ضمان هوم بوكس للجودة "أكثر من وعد" الذي يوفر ضمان محدود لمدة عامين، ضمان لأفضل سعر، وأكثر بكثير. تسوّق ما يزيد عن 4,000 من منتجات المنزل العصرية بأسعار معقولة؛ بما فيها الأثاث، المفروشات، وديكور المنزل. احصل على تطبيق هوم بوكس واستمتع بعروض رائعة اليوم. • حدد موعد توصيل الأثاث المنزلي الخاص بك بكل سهولة وراحة واستمتع بالتركيب المجاني. • ادفع نقدًا، عبر بطاقة الائتمان أو الخصم المباشر ونقاط شكرنز. • قم باسترجاع أو إلغاء طلبك بكل سهولة على تطبيقنا خلال خطوات قليلة سهلة. • اكسب نقاط شكرنز القيّمة وأنفقها للحصول على خصم فوري. • احفظ المنتجات التي تحبها وتسوّقها وقتما تشاء. وهناك أكثر من ذلك بكثير لمتعة أكبر، سارع بتحميل تطبيق هوم بوكس اليوم.

Home Box Customer Insights

1. Such a mess.Worst experience ever Very poor quality of furniture Labor don't care where they're putting the nails they damaged several pieces and they won't say anything until you notice Pieces of the furniture came defected from the manufacturer or missing pieces or scratched They missled also we bought a tv unit from the store and when it was delivered the legs were different colors than the one we chose in the showroom Don't buy from them anything.I bought a mirror from home box, but unfortunately, after opening the package, I realized that its wooden frame is completely broken, I am very unhappy with my purchase, and this is the first and last time I will buy from there.it was very bad experience.

2. No one followed up my complains (neither through the application nor phone calls) for more than 12 days.Unprofessional ,disappointing ,Very very bad experience after 1 week of paying online and confirming the order , fake information, they told me that the items are not available and it would take from 2 to 3 weeks to refund the money.its not the perfect one?? Its so slow and there is options not exist like the cancelation of the order olso in the payment process it takes timeAdding more disappointment to old review.

3. Also, many of the items show available (in stock) but once added to the basket, it shows an out-of-stock item! There is an issue with the real-time update and hence I am rating a very poor service experience.Very bad shopping experience Big delay in delivery, waiting 12 days more than estimated delivery time and not yet recieve the bedroom even paid in advance.

4. And the commitments made on the phone have been fulfilled 1/4 times.Bad experience, false information for delivery date and driver number and asked to re-schedule.

5. Drawer broke in less than a year and after sales service guys are still struggling to arrange an inspection even after 7 whole days.

6. They simply make fake promises on delivery and do the same missing parts drama everytime.

7. First time they brought the missing parts after 5 days.

8. For the second order we are still waiting for the parts and its been 2 weeks already.

9. Both the times the delivery people said that there were some missing parts in the box.

10. Never buying from them again.Edited review to give one star because the app doesn't work anymore, nor does the website.

11. Very bad customer service and online support.

Steps to Troubleshoot & Fix Home Box Issues

1. Fix Home Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Home Box: Restarting the app will resolve most errors.
  2. Update the Home Box App. Here is how:
    1. On Android goto PlayStore » Search for "Home Box" » Open Home Box -  مفروشات هوم بوكس » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Home Box » click "UPDATE".
  3. Clear Home Box -  مفروشات هوم بوكس app cache: Clearing cached data will force your app to retrieve the latest data directly from Home Box servers.
    1. On Android, goto Settings » Apps » Select "Home Box -  مفروشات هوم بوكس" » click Storage » click "Clear Cache".
  4. Check Home Box app permissions. If any of these permissions required to use your device's features are disenabled, Home Box might not work.
  5. Uninstall and reinstall Home Box. If nothing else has worked, completely uninstall Home Box then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Home Box not working


2. Fix Home Box Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Home Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Home Box not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Home Box may not be able to connect to the Internet when running in the background.

Reported Issues