Published by Boxed

Report an issue with Boxed Wholesale.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Boxed Wholesale?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Boxed to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Boxed Wholesale Customer Insights

1. At one point, you could order $50 worth of stuff and get free shipping; now, you have to order upwards of $80 to get free shipping, where they also tack on a high amount of tax, as well as new "delivery area surcharge" of $4.99. it just seems like price gouging and on top of that the price of almost everything has gone up atleast 2 to 3 dollars.Like many others I have seen the ads on TV advertising for Boxed.

2. Recently ordered items on Monday afternoon, delivery arrived Friday morning, saving me multiple trips to the grocery store.I love Boxed.

3. Two thumbs down.Boxed is a great service for shopping for items in bulk, especially if you don't live near a large warehouse type store.

4. When comparing unit prices with Peapod, Boxed isn't saving enough money to justify the subscription price.

5. I removed the app.The app is perfect, but Boxed has become a joke! They've raise the free shipping minimum to $75 plus added another surcharge due to zip code.

6. No one replies! I use to love Boxed, but now, it's awful!! They charged me for the missing items too.

7. Boxed has already taken the money out of my account.. I sent them an email regarding this.

8. Awesome customer service!Terrible! My last 2 orders, 1 had damaged items and the last had missing items.

9. The free samples with purchase was a great way to introduce new products, but that seems to have been pulled, too.

10. I have used Boxed several times now, and been very pleased with the service.

11. (Would you call BoxedUp a lose-lose in that situation?) Lastly, they don't package items well enough.

Steps to Troubleshoot & Fix Boxed Wholesale Issues

1. Fix Boxed Wholesale Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Boxed Wholesale: Restarting the app will resolve most errors.
  2. Update the Boxed Wholesale App. Here is how:
    1. On Android goto PlayStore » Search for "Boxed Wholesale" » Open Boxed Wholesale » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Boxed Wholesale » click "UPDATE".
  3. Clear Boxed Wholesale app cache: Clearing cached data will force your app to retrieve the latest data directly from Boxed Wholesale servers.
    1. On Android, goto Settings » Apps » Select "Boxed Wholesale" » click Storage » click "Clear Cache".
  4. Check Boxed Wholesale app permissions. If any of these permissions required to use your device's features are disenabled, Boxed Wholesale might not work.
  5. Uninstall and reinstall Boxed Wholesale. If nothing else has worked, completely uninstall Boxed Wholesale then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Boxed Wholesale not working


2. Fix Boxed Wholesale Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Boxed Wholesale be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Boxed Wholesale not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Boxed Wholesale may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • DO NOT HAVE PEOPLE SIGN UP JUST TO BROWSE YOUR WEBSITE.
    I'm in Canada and can't even use your service, yet I was forced to create an account JUST to find this out

    — by Jessica O'Grady 2 years ago