Published by Hometown

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Why should I report an Issue with HomeTown – Furniture Store?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hometown to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HomeTown – Furniture Store

1. HomeTown brings everything on platter for you and the best part is that here you are just few clicks away from your favorite products. • Bedroom Furniture (Browse through exclusive range of beds, chest of drawers, wardrobes etc. • Living room furniture (Find the perfect sofa sets, sofa cum beds, chairs, recliners etc. • Study room furniture (Browse for a whole new range of study desks, office chairs, etc. • Kids Furniture (Furnish kid’s room with kid’s beds, kids study table etc. • Décor Lights (Enlighten your personal space in the most profound manner with table lamps. HomeTown. in has redefined the horizon of furniture shopping by introducing an easier, faster and hassle free method.

2. It has earned an excellent rapport in a very short span of time and has set a benchmark in online furniture shopping India. Download HomeTown. in app and get an access to a vast inventory of products.

3. HomeTown, known to be India’s largest online furniture store, brings a fabulous range of collection in home décor, furniture, kitchenware, home improvement, modular kitchen & modular wardrobes.

4. It aims to meet the evolving taste of the consumers and bring out the best to them. HomeTown. in offers fast shipping and cash on delivery services to its customers for a great shopping experience!

5. HomeTown stands a notch above due to its impeccable quality and great customer services.

6. HomeTown has a very user friendly website where visitors can directly reach out to the products they want to buy.

7. Download the HomeTown app to enjoy great services and best quality.

8. Buy all your favorite products from top notch brands like Living Essence, Libbey, Lyra and many more.

9. One can filter the products as per the category, color, brand and price.

10. Many players have entered into the online space in the last decade.

11. It also has a dedicated customer team which is reachable during business hours in case of queries.

HomeTown Customer Insights

1. Despite sending mails getting no response!!..please don't buy from them as you won't be able to cancel your order as well..The customer care will say that they cannot cancel the order and you have to send a mail..and they won't respond to your mailThis is a fraud store chain.

2. Hated every bit of my shopping experience.Have ordered a study table more than 15 days back but the status is still showing "order confirmed".and the item is not dispatched or shipped yet.

3. Initially they gave me assurances that they will cancel it, so I ordered another table which was better.. now they say they can't cancel it.. now I will have two tables because of these scammers.. worst thing is their customer care put me on mute for 5 minutes and ended the call.

4. Features like "CANCEL ORDER" should be included in the app rather than sending an email to cancel a product.

5. I ordered a table and I needed to cancel it but they you can't cancel it the order is not even shipped.

6. If i order an item from the catalogue, it says the product is unavailable in the last step of bank payment.

7. Your customer service and the store manager directly told me that they have never heard of the concept of cancelling an order.

8. I had order a furniture of worth 27K and I had to cancel it the next day.

9. Expected delivery date is 23 days after the order was placed.

10. Why can't you just cancel it like every other store and refund my money.

11. Wish App is developed in a better way.on multiple products, it says additional models available, but never shows them or allows to view.

Steps to Troubleshoot & Fix HomeTown Issues

1. Fix HomeTown Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HomeTown: Restarting the app will resolve most errors.
  2. Update the HomeTown App. Here is how:
    1. On Android goto PlayStore » Search for "HomeTown" » Open HomeTown – Furniture Store » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HomeTown » click "UPDATE".
  3. Clear HomeTown – Furniture Store app cache: Clearing cached data will force your app to retrieve the latest data directly from HomeTown servers.
    1. On Android, goto Settings » Apps » Select "HomeTown – Furniture Store" » click Storage » click "Clear Cache".
  4. Check HomeTown app permissions. If any of these permissions required to use your device's features are disenabled, HomeTown might not work.
  5. Uninstall and reinstall HomeTown. If nothing else has worked, completely uninstall HomeTown then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HomeTown not working


2. Fix HomeTown Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HomeTown be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HomeTown not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HomeTown may not be able to connect to the Internet when running in the background.

Reported Issues