Published by ApolloBox Tech LLC

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Why should I report an Issue with Apollo Box?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ApolloBox Tech LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Apollo Box

1. Discover, collect, and share amazing hand-picked creative products from all over the world on Apollo Box.

2. Each day, we provide two great ‘Deals’ for you to save money. ‘Discover’ our newest products, updated daily.

3. Apollo Box is the best place to shop for great lifestyle gadgets and gear from all over the world.

4. With our AR technology, you can engage and play with a virtual 3D model of the products in your environment before you purchase them.

5. Find unique gifts and share them with your friends and family!

6. Interact with our community by liking and commenting on your favorite products.

7. Build your own wishlist and share it with your friends.

8. To make shopping even more fun, we created an innovative augmented reality (AR) shopping platform.

9. Snapping photos and sharing them with your friends has never been easier.

10. Become a free member and enjoy curated recommendations tailored just for you!

11. Follow us on social media for more updates, alerts, and great deals!

Apollo Box Customer Insights

1. The excuse is despite their site having a picture of the one I ordered the incorrect one was the right one.Refunds taking forever.The app doesn't allow me to sign in with my account.

2. Ok it happens, I reach out and 2 days later I get a response about it, they said I can keep the incorrect one and they'll send the correct kit.

3. I just bought a whole bunch of Christmas presents last night too.I love the products but app is buggy.

4. However now everytime I attempt to open my cart the app crashes immediately, and I also can't select my favorited items.

5. Very cute items and good prices, was very excited when I first installed the app.

6. Ordered a model kit, one that was a part of a set, shipping took longer than estimated.

7. I thought it was because I was signed in on the website so I logged out but, the app still didn't allow me to log in.

8. Very disappointing.Braindead customer service.

9. When the replacement arrives it's the same incorrect one.

10. So disappointing considering I use this site a lot.

11. When it finally arrived they sent me the wrong one.

Steps to Troubleshoot & Fix Apollo Box Issues

1. Fix Apollo Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Apollo Box: Restarting the app will resolve most errors.
  2. Update the Apollo Box App. Here is how:
    1. On Android goto PlayStore » Search for "Apollo Box" » Open Apollo Box » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Apollo Box » click "UPDATE".
  3. Clear Apollo Box app cache: Clearing cached data will force your app to retrieve the latest data directly from Apollo Box servers.
    1. On Android, goto Settings » Apps » Select "Apollo Box" » click Storage » click "Clear Cache".
  4. Check Apollo Box app permissions. If any of these permissions required to use your device's features are disenabled, Apollo Box might not work.
  5. Uninstall and reinstall Apollo Box. If nothing else has worked, completely uninstall Apollo Box then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Apollo Box not working


2. Fix Apollo Box Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Apollo Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Apollo Box not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Apollo Box may not be able to connect to the Internet when running in the background.

Reported Issues