Contact BoxLunch Customer Service

Why should I report an Issue with BoxLunch: Pop Culture Gifts?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HOTTOPIC INC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. BoxLunch is a civic-minded web, app, and brick-and-mortar-based specialty retailer offering licensed and non-licensed apparel, accessories, home goods, and collectibles for fans of all ages.

2. Plus, for every $10 spent, BoxLunch will help provide a meal secured by Feeding America® on behalf of local member food banks.

3. Be the first to hear about app-exclusive promotions, deals, discounts, restocks, and product drops via friendly push notifications.

4. Locate a nearby BoxLunch store wherever you go with the Find a Store geolocation feature.

5. Scan barcodes in-store to find customer reviews and more product information.

6. Smarter search functionality to help you find that perfect gift.

7. Bring BoxLunch along everywhere you go with the new and improved BoxLunch App!

8. Book a BL Reservations appointment and secure a time to shop in-store.

9. Track your order status and update your account information with ease.

10. Improved app stability and speed so you can easily browse pop culture merch.

11. Manage your Lunch Specials Loyalty points and rewards.

1. It takes too long to load, has kicked items out of my shopping cart so I can only have three items at a time, during checkout it always nullifies the shipping option I select when I added to next row's info, said my boxlunch coupons are invalid when their website accepted to exact same code (copies and pasted), has upped the price of my order once payment info was accepted for no visible reason, and has refused to accept my Visa, to name a few of the issues I have had.

2. Not to mention my most recent and current problem; I ordered two items Sept 15th and have yet to recieve one of the items! It's been almost a month! Their shipping times are agonizingly slow and they have lost a lot of profit simply because this app and their website have been so irratating that I end up deciding the things in my cart aren't worth the agitation.

3. The place order button would not appear in my cart most likely due to the sitewide promotion possibly being in the way with no option to close the promotion and I had to go through hoops (by playing with the accessibility options) to even get to the payment screen.

4. Last thing that bothers me is that there's no wish list, I preferably like to add stuff in my cart mainly because it's more of a "I'll purchase later" items, but you can't do that, you have to remove all of your items and hope you can remember.I had issues with my shopping cart.

5. And then sometimes when you want to buy something you get an error that the product is unavailable but I was able to buy it on its own order so I can be charged double shipping?? And if I leave the app for a bit everything leaves my cart and I have to re-add it.So many problems.

6. I love this store and that they are focused on giving back to the community - but if they want to make a significantly better profit things need to improve vastly!The app does not work.

7. Unfortunately, it doesn't seem to want my money because I can never complete my order! There's always some kind of issue when trying to complete an order and it never goes through.

8. I tried to use a coupon on my 1st order that was sent to me on the same day and when I did it glitched out the entire order, when I took off the coupon and finally got the right amount to pay for it would not let me place my order.

9. The button was there and highlighted but nothing happened when I clicked! So I was forced to get PayPal just to place my order.

10. Predictive search text should be removed because it doesn't find the things you're looking for.

11. Another awful issue I've had is several times if you try to order something, it will take your saved address and think its overseas.

1. Fix BoxLunch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BoxLunch: Restarting the app will resolve most errors.
2. Update the BoxLunch App. Here is how:
   1. On Android goto PlayStore » Search for "BoxLunch" » Open BoxLunch: Pop Culture Gifts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BoxLunch » click "UPDATE".
3. Clear BoxLunch: Pop Culture Gifts app cache: Clearing cached data will force your app to retrieve the latest data directly from BoxLunch servers.
   1. On Android, goto Settings » Apps » Select "BoxLunch: Pop Culture Gifts" » click Storage » click "Clear Cache".
4. Check BoxLunch app permissions. If any of these permissions required to use your device's features are disenabled, BoxLunch might not work.
5. Uninstall and reinstall BoxLunch. If nothing else has worked, completely uninstall BoxLunch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BoxLunch not working

2. Fix BoxLunch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BoxLunch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BoxLunch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BoxLunch may not be able to connect to the Internet when running in the background.