Contact LightInTheBox Online Shopping Customer Service

Why chat with our AI LightInTheBox Online Shopping Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of LightInTheBox Online Shopping.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Dont waste your money, learn from my loss! Returns require you also pay return shipping!As much as I wanted to order some things, the shipping was expensive.

2. Most retailers offer free shipping on purchases over a certain amount, and the returns are automated.Sorry it isn't possible to rate ZERO stars! This app is the most frustrating that I have ever used.

3. It would be good to add a quick access to customer service for situations like these errors.Sucks! Items are cheap but they get you in shipping.

4. If you spread the shipping costs across the cart items, it turns out the products aren't that cheap after all.

5. Not even any paper work with the item.I had a problem where every time I tried to submit a return ticket for a poorly constructed dress, I was given a system error try again later pop up.

6. They have incredible products and great deals but the shipping and coupon options are ridiculous.

7. Even with shipping costs when items are on sale it is a fantastic deal.

8. They do not have a certain order limit to get free shipping.

9. Unfortunately, when trying to select a different color, of an outfit or dress, that is shown available the display picture will not change to your selected color so you can see what it would look like.

10. To save money I pick the longer shipping option.

11. Oh, if you're thinking of ordering .,,..you might wanna look at their return policy.....you'd be surprised the stuff they DONT let you return.I had a problem at checkout.

1. Fix LightInTheBox Online Shopping Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LightInTheBox Online Shopping: Restarting the app will resolve most errors.
2. Update the LightInTheBox Online Shopping App. Here is how:
   1. On Android goto PlayStore » Search for "LightInTheBox Online Shopping" » Open LightInTheBox Online Shopping » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LightInTheBox Online Shopping » click "UPDATE".
3. Clear LightInTheBox Online Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from LightInTheBox Online Shopping servers.
   1. On Android, goto Settings » Apps » Select "LightInTheBox Online Shopping" » click Storage » click "Clear Cache".
4. Check LightInTheBox Online Shopping app permissions. If any of these permissions required to use your device's features are disenabled, LightInTheBox Online Shopping might not work.
5. Uninstall and reinstall LightInTheBox Online Shopping. If nothing else has worked, completely uninstall LightInTheBox Online Shopping then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LightInTheBox Online Shopping not working

2. Fix LightInTheBox Online Shopping Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LightInTheBox Online Shopping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LightInTheBox Online Shopping not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LightInTheBox Online Shopping may not be able to connect to the Internet when running in the background.