Published by LightInTheBox Co., Ltd. on Oct 30, 2023

Report an issue with MiniInTheBox Online Shopping.
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Why should I report an Issue with MiniInTheBox Online Shopping?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LightInTheBox Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MiniInTheBox Online Shopping image 1 contact MiniInTheBox Online Shopping image 2

About MiniInTheBox Online Shopping

1. With the Mini app’s intuitive interface you can tap into our amazing line of products to purchase items on the go. • Earn additional 3% cash rewards on all orders. • Join our community, shop the latest looks from others and share your outfits! • Read customer reviews for insights into products. • Pay for your purchases using PayPal, Credit or Debit Card, Western Union and Wire Transfer.

2. You can find a wide variety of cool gadgets, electronic accessories, watches and lifestyle products, with FREE Shipping to anywhere in the world.

3. MiniInTheBox offers millions of products at incredible wholesale prices.

4. Over 10 million satisfied customers have found items that are 60-80% cheaper than what they would pay at their local store.

5. Join us to start a fantastic journey!

6. All purchases made on this app are routed through Mini's secure servers, just as they are on the website.

MiniInTheBox Online Shopping Customer Insights

1. A total sh*#%t! Wise people, don't use this app.Very bad app,the rewards can't be applied to the products,and the products are more expensive than on Aliexpress,also the search engine is very bad and doesn't find what you are searching for....so basically useless not recommend this app to no one...is a waste of time and money.Ordered a watch in May 2018, reminded them 5 times..but still not delivered & they didnt even paid me its amount back but it is rewarded to me to be used only If I shop 2 times as compared to previous amount.

2. I CAN'T RRFER.Great range and pricing but loooooong Free shipping time-frames with no tracking options... Weirdly the product pages often suggest expedited shipping of 3-10 days is available but it's not an option when you get to shipping...ends up saying 10-30 days and up to 40 in small print which is confusing and annoying.

3. Overall just frustratingPhone cases arent what they advertise! Bought 2 phone cases with double sided tempered glass, delivery took over a month, one cases didnt seal properly, other had a scrath, while the case was on my phone my phone dropped, the cases instantly smashed upon impact with the ground, and cracked all my screen.

4. My product was as exactly as shown which was good but the wait time was ridiculous, wasn't even sure after 30 days if I'd ever get it to be honest, turned up in just the nick of time.Tried to buy a fitbit strap but no matter what colour I chose it kept defaulting to pink.

5. Would not recommend phone products from this appI ordered a 3 to 6 receiving phone case and takes more than 1 month to arrive!! Then the package was opened and looks cheap.

6. Sort, search, and filter functions are horrible! This app needs a lot of work.Package not delivered before ordering it's showing 3 to 5 working days.

7. Buying stuff is easy but getting updates on your order, managing your account details such as email address and changing your password etc needs A LOT of improvement.

8. I also looked forever in my inbox trying to find a password so that I could check on my shipping status.

9. AND my order has now been processing for 10 days.

10. The app rotates you through the same products like a loop, but changes the category to give the impression there's an abundance of options.

11. Paid but it then defaulted to the shopping page with my paid for item still in my cart.

Steps to Troubleshoot & Fix MiniInTheBox Online Shopping Issues

1. Fix MiniInTheBox Online Shopping Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MiniInTheBox Online Shopping: Restarting the app will resolve most errors.
  2. Update the MiniInTheBox Online Shopping App. Here is how:
    1. On Android goto PlayStore » Search for "MiniInTheBox Online Shopping" » Open MiniInTheBox Online Shopping » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MiniInTheBox Online Shopping » click "UPDATE".
  3. Clear MiniInTheBox Online Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from MiniInTheBox Online Shopping servers.
    1. On Android, goto Settings » Apps » Select "MiniInTheBox Online Shopping" » click Storage » click "Clear Cache".
  4. Check MiniInTheBox Online Shopping app permissions. If any of these permissions required to use your device's features are disenabled, MiniInTheBox Online Shopping might not work.
  5. Uninstall and reinstall MiniInTheBox Online Shopping. If nothing else has worked, completely uninstall MiniInTheBox Online Shopping then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MiniInTheBox Online Shopping not working


2. Fix MiniInTheBox Online Shopping Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MiniInTheBox Online Shopping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MiniInTheBox Online Shopping not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MiniInTheBox Online Shopping may not be able to connect to the Internet when running in the background.

Reported Issues

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