Published by Landmark Retail Limited - GCC on Oct 17, 2024

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Why should I report an Issue with Centrepoint - سنتربوينت?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Landmark Retail Limited - GCC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Centrepoint - سنتربوينت image 1 contact Centrepoint - سنتربوينت image 2

About Centrepoint - سنتربوينت

1. Go on & download the Centrepoint app. تسوق من المتجر أونلاين الآن من الإمارات، السعودية، الكويت، قطر، عمان والبحرين. استمتعوا بأفضل خدمة توصيل وأسهل تجربة تسوق مع طرق دفع متعددة وسياسة إرجاع سهلة عند تحميل تطبيق سنتربوينت الرائع. ايش تنتظر؟ حمّل تطبيق سنتربوينت الحين واكتشف أفضل عروض وخصومات الشراء، وسائل الدفع المختلفة، خدمات الاستلام من المتجر أو التوصيل المنزلي مع سهولة في الإرجاع.

2. We have your favorite brands, such as Adidas, Puma, Skechers, Disney, Barbie, Jack & Jones & Lee Cooper. بنقدم لك في تطبيق سنتربوينت أكثر من 500 ماركة و 70,000 منتج لكل العائلة بما في ذلك الأزياء النسائية والرجالية وملابس الأطفال، بالإضافة لمنتجات التجميل والمكياج وديكور المنزل. تسوق أونلاين مع تشكيلة كبيرة من أفضل العلامات التجارية مثل أديداس، بوما، سكيتشرز، ديزني، باربي، جاك أند جونز، جيس لي كوبر، والمزيد.

3. Enjoy big savings with exclusive White Wednesday offers and discounts. لا داعي للانتظار حتى الجمعة السوداء أو الجمعة البيضاء للحصول على صفقات رائعة، مع سنتربوينت يمكنك الاستمتاع بخصومات وعروض الأربعاء البيضاء على فساتين وأحذية نسائية، وملابس رجالية، واساسيات الأطفال، والمزيد.

4. Shop & pay online - and collect it from any of our 135+ stores at no extra charge. تسوق وادفع أونلاين واستلم طلباتك من المتجر الأقرب ليك من بين أكثر من 135 متجر بدون أي رسوم إضافية.

5. Reap rewards as you shop online with Shukran, our award-winning loyalty program. احصل على الكثير من المكافآت مع برنامج شكرًا الحائز على جوائز. Click to shop fashion.

6. In addition to our own in-house brands, we've got a secret stash of the top brands online. براندات عالمية، هنا... بالإضافة إلى ماركاتنا، نقدّم تشكيلة من أفضل الماركات المتوفرة أونلاين.

7. Get ready for the huge White Wednesday Sale, and shop your way with Centrepoint! استعد لأقوى عروض وتخفيضات الأربعاء البيضاء الجديدة، واستمتع بالتسوق في سنتربوينت!

8. Click for shopping happiness. It's that easy. بضغطة زر ستدخل إلى عالم من تسوق الأزياء. اكتشف المزيد أونلاين.

9. Use Visa & MasterCard credit or debit cards, Cash on Delivery, Apple Pay or Shukrans to easily pay for what you love. استخدم فيزا أو ماستركارد، استخدم بطاقة الائتمان أو الخصم المباشر، ادفع مع Apple Pay أو باستخدام نقاط شكرا، اختر ما يناسبك.

10. Centrepoint app brings you closer to online shopping with over 500 popular brands & 70,000+ products for the entire family with fashion for women, men, and kids, in addition to beauty & makeup, home decor, and Back to School essentials.

11. Use Code 15CP to get 15% off on your first order. لدينا عروض وخصومات حصرية للمستخدمين الجدد! استخدم كود خصم 15CP للحصول على خصم 15% على أول طلب.

Centrepoint Customer Insights

1. actually the app is very good until you start proceed your order and pay , if you have any coupons it's always have issues, it was first and last time to use this app * customer service more worse when it comes to this type of issues * I spent one week calling them to fix my issue with not even follow up call from their side 👎Very slow app, I only gave 2 stars because I love shopping at Centerpoint, but their app will push your patience to the limits, it's very inconvenient, keeps crashing and bugging and it's extreeeeemely slow.🐢⌚ Edit: i went ahead and placed an order through this miserable app and they never fail to disappoint, my order was sent to Riyadh instead of jeddah, their customer service is more miserable than their pethatic app and they ask me to chase the shipping company, don't use this app it's ZEROVery bad experience with the click and collect option.. i had to drive a l...

2. You cant imagine the disappointment.. The customer service are not helpful they told me.. We cant cancel the order and we cannot contact the delivery company.

3. Such games are not expected from a reputed brand like centrepoint just for AED 50 discount?Very bad customers service, I ordered next day delivery but my shipments were late for 3 days, I had to travel and my son couldnt get what he was promised with.

4. False advertising that the products will be ready for delivery which didnt happen after put me to wait all day in the house and couple of phones during the day.

5. As a first time customer you will get 15% discount.

6. When clicked through ad on Facebook it will not show the first item and that item is not clickable.

7. Please fix.I placed an order as it was to be delivered the same day, however not only was it not delivered they did not think of even notifying me.

8. Very dissapointed and i will never use or buy from centerpoint and i will not recomand my friends to purchase from the storeThe bulky AF app is causing me trouble.

9. Very bad veeeery badThe app is ok but the whole experience from buying from centerpoint is disappointing.

10. It has been like this always refreshingThe app first is tooooooo slow.

11. The moment you apply your discount and about to pay, it will come to the main screen and then you are not allowed to use the discount anymore.

Steps to Troubleshoot & Fix Centrepoint Issues

1. Fix Centrepoint Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Centrepoint: Restarting the app will resolve most errors.
  2. Update the Centrepoint App. Here is how:
    1. On Android goto PlayStore » Search for "Centrepoint" » Open Centrepoint - سنتربوينت » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Centrepoint » click "UPDATE".
  3. Clear Centrepoint - سنتربوينت app cache: Clearing cached data will force your app to retrieve the latest data directly from Centrepoint servers.
    1. On Android, goto Settings » Apps » Select "Centrepoint - سنتربوينت" » click Storage » click "Clear Cache".
  4. Check Centrepoint app permissions. If any of these permissions required to use your device's features are disenabled, Centrepoint might not work.
  5. Uninstall and reinstall Centrepoint. If nothing else has worked, completely uninstall Centrepoint then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Centrepoint not working


2. Fix Centrepoint Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Centrepoint be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Centrepoint not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Centrepoint may not be able to connect to the Internet when running in the background.

Reported Issues