Contact Dario Health Customer Service

Why should I report an Issue with Dario Health?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dario Health to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also it would be nice to link samsung health to it as I have a watch that helps keep track of my exercise.I've used a Dario meter for several years now and the app has always been super easy to navigate, even with tender fiber tips.

2. Also the food diary is okay, but editing serving size would be nice or being able to link it to another app that does such as my fitness pal.

3. I've found that I go long periods of time with it not working at all because the meter doesn't register as being connected in my Note8.

4. Love the tracker on the phone, it makes it a visual reminder when you need to do better with your choices.When I first got the Dario 2 years ago I thought that it would change everything.

5. Otherwise it would get five (5) stars if changes were made.App is total junk! The meter is a useless piece of plastic at this point.

6. I liked the idea of being able to plug the strip directly into the phone.

7. I like the app and it works well, but it would be very beneficial to the population of Earth, to be able to link it to Fitbit.

8. It would be nice UF some things were a little more intuitive, like adding a bolus and meal manually at a later time.

9. I've attempted to call support to attempt to exchange it for a usb-c dongle (they weren't available yet when I joined) but all I was told was they had a sale going on where I could buy another one at a slight discount.

10. Being able to edit the reading such as when it was taken needs to be added.

11. Also, when manually entering your weight, you should also be able to edit the BMI because of other scales information, but currently you cannot do this.

1. Fix Dario Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dario Health: Restarting the app will resolve most errors.
2. Update the Dario Health App. Here is how:
   1. On Android goto PlayStore » Search for "Dario Health" » Open Dario Health » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dario Health » click "UPDATE".
3. Clear Dario Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Dario Health servers.
   1. On Android, goto Settings » Apps » Select "Dario Health" » click Storage » click "Clear Cache".
4. Check Dario Health app permissions. If any of these permissions required to use your device's features are disenabled, Dario Health might not work.
5. Uninstall and reinstall Dario Health. If nothing else has worked, completely uninstall Dario Health then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dario Health not working

2. Fix Dario Health Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dario Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dario Health not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dario Health may not be able to connect to the Internet when running in the background.