Contact Gold Live!+ (Legacy) Customer Service

Why should I report an Issue with Gold Live!+ (Legacy)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kitco Metals Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Apparently they don't even list closing prices of metals after the market closes.Now it wakes me up in the middle of the night to tell me gold hasn't changed.

2. 😞😞😞Kcast seems to be blocking the ruble on the currency charts.

3. After three days still cant find how to disable them.hopless design.

4. on one occasion i had to reinstall it as it just wouldnt close.Needs a home and lockscreen widget.

5. I wish I could go back.App not working anymore and dislike new version.

6. It's suspicious that it only happens to the currency from the country everyone hate right now.

7. Why not just delete it from the app?Used to love the app, since the last update there are a lot of glitches.

8. Does not display any numbers consistently.

9. Shows the wrong numbers consistently.

10. This used to be a great simple app with no privacy concerns.

11. I don't write reviews but when an app is so bad that you get motivated to review... it's bad.

1. Fix Gold Live!+ (Legacy) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gold Live!+ (Legacy): Restarting the app will resolve most errors.
2. Update the Gold Live!+ (Legacy) App. Here is how:
   1. On Android goto PlayStore » Search for "Gold Live!+ (Legacy)" » Open Gold Live!+ (Legacy) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gold Live!+ (Legacy) » click "UPDATE".
3. Clear Gold Live!+ (Legacy) app cache: Clearing cached data will force your app to retrieve the latest data directly from Gold Live!+ (Legacy) servers.
   1. On Android, goto Settings » Apps » Select "Gold Live!+ (Legacy)" » click Storage » click "Clear Cache".
4. Check Gold Live!+ (Legacy) app permissions. If any of these permissions required to use your device's features are disenabled, Gold Live!+ (Legacy) might not work.
5. Uninstall and reinstall Gold Live!+ (Legacy). If nothing else has worked, completely uninstall Gold Live!+ (Legacy) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gold Live!+ (Legacy) not working

2. Fix Gold Live!+ (Legacy) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gold Live!+ (Legacy) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gold Live!+ (Legacy) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gold Live!+ (Legacy) may not be able to connect to the Internet when running in the background.