Contact Metalynx Customer Service

Why should I report an Issue with Metalynx?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kitco Metals Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Designed for everyone who works with precious metals, Kitco Metals Inc. ’s free Metalynx app automatically calculates the dimensions of gold, silver and platinum items.

2. For standard precious metal mill products, it can automatically determine weight, length, diameter or thickness given the other dimensions.

3. It can handle three purity levels of gold, two of silver and two of platinum.

4. Weights can be expressed in user-selectable units.

5. Conversions and calculations are performed instantly using customizable criteria. • Live market prices and London Fix prices for gold, silver and platinum from Kitco.

1. Good UI, only one minor issue for me is that it's difficult to read the 'units and measures' fields, on my phone it's white on silver; I have colour blindness difficulties and cannot read the field values.... Not a complaint, just some positive feedback 🔥Daily checking up on fluctuations in valuable metals.

2. Accuracy depends on user input of data.Suits my needs perfectly!Very useful appGreat app!GoodniceThanks to kitco and this app I just made a bundle! Awesome opossum! EAT ITVery good it's making nice job.

3. This excellent, highly valuable information and calculations.

4. I've been recommending this app to everyoneThought it would be easier to use.

1. Fix Metalynx Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Metalynx: Restarting the app will resolve most errors.
2. Update the Metalynx App. Here is how:
   1. On Android goto PlayStore » Search for "Metalynx" » Open Metalynx » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Metalynx » click "UPDATE".
3. Clear Metalynx app cache: Clearing cached data will force your app to retrieve the latest data directly from Metalynx servers.
   1. On Android, goto Settings » Apps » Select "Metalynx" » click Storage » click "Clear Cache".
4. Check Metalynx app permissions. If any of these permissions required to use your device's features are disenabled, Metalynx might not work.
5. Uninstall and reinstall Metalynx. If nothing else has worked, completely uninstall Metalynx then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Metalynx not working

2. Fix Metalynx Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Metalynx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Metalynx not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Metalynx may not be able to connect to the Internet when running in the background.