Published by JUMIA

Report an issue with Jumia Deals.
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Why should I report an Issue with Jumia Deals - Buy & Sell Everything.?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JUMIA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Jumia Deals Customer Insights

1. Kindly find a way to be vetting the people who post ads or just shut down the whole damn thing!!!They are scams they collected my #28,000 and I didn't see any product, that was last month and am a student, used my school money to purchase it and went hungry 😭😑, I beg this people they just gave me stupid excuses, don't pay attention to the useless app and you don't definitely deserve any stars.Unless App.

2. I'd give 0 stars.This app are full of scams, there not to be trusted in any form of businees, u chart them up and place order for goods, all what u will end hearing from them it continue pesting on u through call to make part payment for what u had not receive, and u mistakely pay.

3. I believe strongly that this will be looked at and explanation will be given to ads that are declined.Bunch of cons, one property with different contact info in many ads.

4. How can I create an account and be getting unauthorized access when it's the same details I used to create my account and post my ads.

5. Immediately u post they delete your ad, even after you have read the terms and conditons like 500 times.

6. Why must auto delete the listing and won't communicate to you or even send auto reply.

7. They always have a story of how they are not around but if you send 100$ they can schedule time for you to visit.

8. Let me just uninstall it to avoid further embarrassment.There are a lot of scammers/con artists posting fake adverts.

9. They will turn out giving u nagative storys about the goods u make part payment for.

10. How can someone post ad and you delete them without justification.

11. I don't know if this is a bug but it needs to be looked into.This app has made me a good amount of money in sales.

Steps to Troubleshoot & Fix Jumia Deals Issues

1. Fix Jumia Deals Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jumia Deals: Restarting the app will resolve most errors.
  2. Update the Jumia Deals App. Here is how:
    1. On Android goto PlayStore » Search for "Jumia Deals" » Open Jumia Deals - Buy & Sell Everything. » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jumia Deals » click "UPDATE".
  3. Clear Jumia Deals - Buy & Sell Everything. app cache: Clearing cached data will force your app to retrieve the latest data directly from Jumia Deals servers.
    1. On Android, goto Settings » Apps » Select "Jumia Deals - Buy & Sell Everything." » click Storage » click "Clear Cache".
  4. Check Jumia Deals app permissions. If any of these permissions required to use your device's features are disenabled, Jumia Deals might not work.
  5. Uninstall and reinstall Jumia Deals. If nothing else has worked, completely uninstall Jumia Deals then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jumia Deals not working


2. Fix Jumia Deals Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jumia Deals be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jumia Deals not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jumia Deals may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Delete My Jumia deals account since it's doesn't work

    — by Dimar 2 years ago